Article Number: 000217629
Dell Unity: Unisphere event log, SNMP, and remote syslog are not updated (Dell Correctable)
Summary: Unisphere event log, SNMP, and remote syslog are not updated.
Article Content
Symptoms
New events are not generated in Unisphere --> Events --> Logs.
From CLI, the "uemcli /event/log" is also not getting updated.
When remote syslog or SNMP trap notifications are configured no logs are sent.
From CLI, the "uemcli /event/log" is also not getting updated.
When remote syslog or SNMP trap notifications are configured no logs are sent.
Cause
This is a known issue with the LogDaemon process on Unity running code before 5.2.2.
Resolution
Permanent fix is to upgrade the code to 5.2.2.0.5.004 and later.
https://dl.dell.com/content/manual25751891-dell-emc-unity-family-5-2-2-0-5-004-release-notes.pdf?language=en-us
If an upgrade is not possible or needs time to schedule, please call the support center and quote this solution ID.
https://dl.dell.com/content/manual25751891-dell-emc-unity-family-5-2-2-0-5-004-release-notes.pdf?language=en-us
If an upgrade is not possible or needs time to schedule, please call the support center and quote this solution ID.
Article Properties
Affected Product
Dell EMC Unity, Dell EMC Unity Family |Dell EMC Unity All Flash, Dell EMC Unity Family, Dell EMC UnityVSA Professional Edition/Unity Cloud Edition
Last Published Date
28 Nov 2023
Version
3
Article Type
Solution