ECS: xDoctor: Convert Deprecated Email Rules into one CER (Customer Email Rule)

Summary: xDoctor Event Notification > Email Events to Customer. Only the CER (Customer Email Rule) should exist as notification.

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Instructions

If we encounter the following deprecation message in the xDoctor Configurator 
# xdoctor --config

┌───┬┴─────────────────────────┐
│ 2 │ Email Events to Customer │
└───┼──────────────────────────┘
    │ Status       = Enabled
    │ Type         = Individual Events
    └┬─
     │ Deprecated Email Rules: ['OTHER']
     │ Please follow KB220197
     │
Consider converting these deprecated email rules into one CER (Customer Email Rule).

1. Back up the existing email rules: 
admin@provo-ex3000:~> sudo cp /usr/local/xdoctor/config/email.xml /usr/local/xdoctor/config/email.xml.backup
2. Contact ECS Support and provide them with the formatted content: 
admin@provo-ex3000:~> xmllint --format /usr/local/xdoctor/config/email.xml

<?xml version="1.0" encoding="UTF-8"?>
<xdoctor_email>
  <id>1701856661</id>
  <status_time>1701856661</status_time>
  <status>Enabled</status>
  <event_based>Enabled</event_based>
  <notification body_type="html" id="OTHER" name="Another Email Rule" on="ERROR" suite="*">
    <recipient>a.b@c.de</recipient>
    <archive>False</archive>
    <from>DoNotReply@xdoctor.emc.com</from>
    <subject>
      <fixed/>
      <prefix/>
      <suffix/>
    </subject>
    <caching>
      <age>86400</age>
      <count>24</count>
    </caching>
  </notification>
  <notification body_type="html" id="CER" name="Customer Email Rule" on="WARNING" suite="*">
    <recipient>a.b@c.de</recipient>
    <archive>False</archive>
    <from>DoNotReply@xdoctor.emc.com</from>
    <subject>
      <fixed/>
      <prefix/>
      <suffix/>
    </subject>
    <caching>
      <age>86400</age>
      <count>24</count>
    </caching>
  </notification>
</xdoctor_email>
3. Let ECS Support guide us through the process of converting all the Email Rules into one CER (Customer Email Rule).

Affected Products

Elastic Cloud Storage

Products

ECS Appliance
Article Properties
Article Number: 000220197
Article Type: How To
Last Modified: 28 Mar 2025
Version:  4
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