ECS: xDoctor: RAP072: xDoctor informa un evento de hardware: la temperatura de entrada del sistema es superior al umbral crítico superior

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ERROR - xDoctor detected a hardware event.
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Node = Nodes
Extra = {"Nodes": {"169.254.1.8": {"model": "ECSv3_R740XD2", "errors": {"TMP0121": {"category": "System", "severity": "Critical", "timestamp": "2023-10-21 14:05:22", "seq_number": "330430", "dell_model": "", "message": "The system inlet temperature is greater than the upper critical threshold."}}, "service_tag": "BBXXXX"}}} 
RAP = RAP072
Solution = KB 521400
Timestamp = 2023-11-16_125259
PSNT = CKM00xxxxxxx @ 4.8-94.1

admin@ecsnode1: svc_exec "sudo ipmitool sel elist | grep Temp"
svc_exec v1.0.6 (svc_tools v2.14.0)                 Started 2023-11-22 07:10:02

Output from node: r1n1                                retval: 1

Output from node: r1n2                                retval: 1

Output from node: r1n3                                retval: 1

Output from node: r1n4                                retval: 1

Output from node: r1n5                                retval: 1

Output from node: r1n6                                retval: 0
   c | 10/21/2023 | 13:48:59 | Temperature Inlet Temp | Upper Non-critical going high | Asserted | Reading 37 > Threshold 37 degrees C
   d | 10/21/2023 | 14:20:50 | Temperature Inlet Temp | Upper Non-critical going high | Deasserted | Reading 34 > Threshold 37 degrees C

Output from node: r1n7                                retval: 0
   c | 10/21/2023 | 13:50:13 | Temperature Inlet Temp | Upper Non-critical going high | Asserted | Reading 37 > Threshold 37 degrees C
   d | 10/21/2023 | 14:20:41 | Temperature Inlet Temp | Upper Non-critical going high | Deasserted | Reading 34 > Threshold 37 degrees C

Output from node: r1n8                                retval: 0
   e | 10/21/2023 | 13:52:17 | Temperature Inlet Temp | Upper Non-critical going high | Asserted | Reading 37 > Threshold 37 degrees C
   f | 10/21/2023 | 14:05:21 | Temperature Inlet Temp | Upper Critical going high | Asserted | Reading 39 > Threshold 39 degrees C
  10 | 10/21/2023 | 14:20:52 | Temperature Inlet Temp | Upper Critical going high | Deasserted | Reading 36 > Threshold 39 degrees C
  11 | 10/21/2023 | 14:21:21 | Temperature Inlet Temp | Upper Non-critical going high | Deasserted | Reading 34 > Threshold 37 degrees C

Output from node: r1n9                                retval: 0
   c | 10/21/2023 | 13:56:51 | Temperature Inlet Temp | Upper Non-critical going high | Asserted | Reading 37 > Threshold 37 degrees C
   d | 10/21/2023 | 14:14:28 | Temperature Inlet Temp | Upper Critical going high | Asserted | Reading 39 > Threshold 39 degrees C
   e | 10/21/2023 | 14:20:44 | Temperature Inlet Temp | Upper Critical going high | Deasserted | Reading 36 > Threshold 39 degrees C
   f | 10/21/2023 | 14:21:04 | Temperature Inlet Temp | Upper Non-critical going high | Deasserted | Reading 34 > Threshold 37 degrees C

Output from node: r1n10                               retval: 0
   e | 10/21/2023 | 13:59:00 | Temperature Inlet Temp | Upper Non-critical going high | Asserted | Reading 37 > Threshold 37 degrees C
   f | 10/21/2023 | 14:21:07 | Temperature Inlet Temp | Upper Non-critical going high | Deasserted | Reading 34 > Threshold 37 degrees C

En el ejemplo anterior, la alerta se ve en varios nodos del rack. Hay un problema de alimentación o CA en el centro de datos, como que la CA no funciona correctamente. Esto habría provocado un aumento de la temperatura de entrada de los nodos.

El usuario debe verificar su centro de datos en busca de tales problemas de alimentación o CA.

Si no se encuentran problemas en el centro de datos, abra una solicitud de servicio con el soporte de Dell ECS para realizar una investigación más detallada.