ECS: xDoctor: RAP072: xDoctor meldet Hardwareereignis – Die Systemeintritts-Temperatur ist höher als der obere kritische Schwellenwert

---------------------------------------------------
ERROR - xDoctor detected a hardware event.
--------------------------------------------------
Node = Nodes
Extra = {"Nodes": {"169.254.1.8": {"model": "ECSv3_R740XD2", "errors": {"TMP0121": {"category": "System", "severity": "Critical", "timestamp": "2023-10-21 14:05:22", "seq_number": "330430", "dell_model": "", "message": "The system inlet temperature is greater than the upper critical threshold."}}, "service_tag": "BBXXXX"}}} 
RAP = RAP072
Solution = KB 521400
Timestamp = 2023-11-16_125259
PSNT = CKM00xxxxxxx @ 4.8-94.1

admin@ecsnode1: svc_exec "sudo ipmitool sel elist | grep Temp"
svc_exec v1.0.6 (svc_tools v2.14.0)                 Started 2023-11-22 07:10:02

Output from node: r1n1                                retval: 1

Output from node: r1n2                                retval: 1

Output from node: r1n3                                retval: 1

Output from node: r1n4                                retval: 1

Output from node: r1n5                                retval: 1

Output from node: r1n6                                retval: 0
   c | 10/21/2023 | 13:48:59 | Temperature Inlet Temp | Upper Non-critical going high | Asserted | Reading 37 > Threshold 37 degrees C
   d | 10/21/2023 | 14:20:50 | Temperature Inlet Temp | Upper Non-critical going high | Deasserted | Reading 34 > Threshold 37 degrees C

Output from node: r1n7                                retval: 0
   c | 10/21/2023 | 13:50:13 | Temperature Inlet Temp | Upper Non-critical going high | Asserted | Reading 37 > Threshold 37 degrees C
   d | 10/21/2023 | 14:20:41 | Temperature Inlet Temp | Upper Non-critical going high | Deasserted | Reading 34 > Threshold 37 degrees C

Output from node: r1n8                                retval: 0
   e | 10/21/2023 | 13:52:17 | Temperature Inlet Temp | Upper Non-critical going high | Asserted | Reading 37 > Threshold 37 degrees C
   f | 10/21/2023 | 14:05:21 | Temperature Inlet Temp | Upper Critical going high | Asserted | Reading 39 > Threshold 39 degrees C
  10 | 10/21/2023 | 14:20:52 | Temperature Inlet Temp | Upper Critical going high | Deasserted | Reading 36 > Threshold 39 degrees C
  11 | 10/21/2023 | 14:21:21 | Temperature Inlet Temp | Upper Non-critical going high | Deasserted | Reading 34 > Threshold 37 degrees C

Output from node: r1n9                                retval: 0
   c | 10/21/2023 | 13:56:51 | Temperature Inlet Temp | Upper Non-critical going high | Asserted | Reading 37 > Threshold 37 degrees C
   d | 10/21/2023 | 14:14:28 | Temperature Inlet Temp | Upper Critical going high | Asserted | Reading 39 > Threshold 39 degrees C
   e | 10/21/2023 | 14:20:44 | Temperature Inlet Temp | Upper Critical going high | Deasserted | Reading 36 > Threshold 39 degrees C
   f | 10/21/2023 | 14:21:04 | Temperature Inlet Temp | Upper Non-critical going high | Deasserted | Reading 34 > Threshold 37 degrees C

Output from node: r1n10                               retval: 0
   e | 10/21/2023 | 13:59:00 | Temperature Inlet Temp | Upper Non-critical going high | Asserted | Reading 37 > Threshold 37 degrees C
   f | 10/21/2023 | 14:21:07 | Temperature Inlet Temp | Upper Non-critical going high | Deasserted | Reading 34 > Threshold 37 degrees C

Im obigen Beispiel wird die Warnmeldung auf mehreren Nodes im Rack angezeigt. Es gibt ein Problem mit der Stromversorgung oder dem Netzstrom im Rechenzentrum. Das heißt, das Netzteil funktioniert nicht ordnungsgemäß. Dies hätte dazu geführt, dass die Einlasstemperatur der Nodes gestiegen wäre.

Der Nutzer muss sein Rechenzentrum auf solche Probleme mit der Stromversorgung oder dem Netzstrom überprüfen.

Wenn im Rechenzentrum keine Probleme gefunden werden, öffnen Sie einen Service-Request beim Dell ECS-Support für weitere Untersuchungen.