Network Does Not Work When Using Ethernet Port on a Dell Universal Dock UD22

Summary: Learn how to use the Ethernet port on a Dell Universal Dock UD22.

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Symptoms

Network on the computer may not work when connected to a Dell Universal Dock UD22 using its Ethernet port. The Ethernet device of UD22 has a yellow bang in Device Manager.
A yellow bang on the device in Device Manager

Affected Dock:

  • Dell Universal Dock UD22

Cause

Ethernet port of UD22 works only after DisplayLink driver is installed.

Resolution

Note: Before starting the update, perform the following:
  • Back up all personal data. For more information, refer to Back Up and Recovery.
  • Connect the AC adapter if updates are being run on a laptop.
  • Ensure that power remains connected if updates are being run on a desktop.

Updating the DisplayLink Dock Driver to version 11.3.5139.0, A06 or later on the computer resolves the issue. To download and install the driver, refer to the Driver Update Guide.

Produse afectate

Dell Universal Dock UD22
Proprietăți articol
Article Number: 000223902
Article Type: Solution
Ultima modificare: 21 Jul 2026
Version:  5
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