Connectrix: Brocade Syslogadmin and auditcfg commands return errors when viewing settings or making changes

Summary: Syslogadmin and auditcfg commands returning errors when attempting to view settings or make changes.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Symptoms

The following errors are returned while running syslogadmin and auditcfg commands:

syslogadmin --show -ip
Unable to retrieve information

syslogadmin --set -ip 10.0.0.1
Unable to process this operation.

auditcfg --show -filter
Unable to retrieve audit configuration :-5

 

Cause

During a supportsave, one or more modules may time out due to network issues or high CPU usage on the switch. This causes a communication issue between daemons, resulting in the reported errors.

 

Resolution

Work Around:
Perform a hareboot on a non-director or hafailover on a director during a scheduled maintenance window to clear the condition and allow the commands to complete.

 

Resolution:
Upgrade to FOS 9.2.0b where the defect is fixed.

 

Affected Products

Connectrix B-Series
Article Properties
Article Number: 000226917
Article Type: Solution
Last Modified: 04 Jun 2025
Version:  2
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.