PowerScale InsightIQ 5.x shows last Update Timestamp as 2020 or 2021 after import from 4.x

Summary: The InsightIQ 5.x WebUI shows an incorrect last update timestamp due to an outdated table in the database.

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Symptoms

Cluster shows the last update with a timeframe of 2020 or 2021.

Cause

This is due to a system_workload table in the database that is no longer updated or used since 2020 or 2021. This is only be seen on older imported datastores. 

Resolution

Fix the system_workload 2020 Data Retrieval Delay issue.


Check to see where the database is being stored: 

# kubectl get pvc -A | grep storage


Go to the correct section based on the type of storage:

Local Storage:

# kubectl get pods -A | grep ha-cmo 
 # kubectl exec -it postgres-ha-cmo1-xxxx-x -n atlantic -- psql 
 # \l
 # \c clustername_guid   <<<< get the clustername_guid from \l above for the cluster in question >>>>>>
 # SELECT api, time FROM data_time WHERE resolution = 5 AND api NOT LIKE 'cluster_%%%%' order by time;
 # delete from data_time where api='system_workload';
 # SELECT api, time FROM data_time WHERE resolution = 5 AND api NOT LIKE 'cluster_%%%%' order by time;
 # \q

Refresh the screen after about 5-10 minutes and verify that the date is normal. If the date is not normal, recheck the tables to verify system_workload did not re-create:

# kubectl exec -it postgres-ha-cmo1-xxxx-x -n atlantic -- psql 
 # \l
 # \c clustername_guid   <<<< get the clustername_guid from \l above for the cluster in question >>>>>>
 # SELECT api, time FROM data_time WHERE resolution = 5 AND api NOT LIKE 'cluster_%%%%' order by time;


Network File System (NFS) Storage:

# kubectl get pods -A | grep iiqsm  
 # kubectl exec -it iiqsm-psql-XXXX-xxxx -n atlantic -- psql -U iiqsm -h localhost -d postgres
 # \l
 # \c clustername_guid  <<<< get the clustername_guid from \l above for the cluster in question >>>>>>
 # SELECT api, time FROM data_time WHERE resolution = 5 AND api NOT LIKE 'cluster_%%%%' order by time;
 # delete from data_time where api='system_workload';
 # SELECT api, time FROM data_time WHERE resolution = 5 AND api NOT LIKE 'cluster_%%%%' order by time;
 # \q

 

Refresh the screen after about 5-10 minutes and verify that the date is normal. If the date is not normal, recheck the tables to verify system_workload did not re-create.

# kubectl exec -it iiqsm-psql-XXXX-xxxxx -n atlantic -- psql -U iiqsm -h localhost -d postgres
 # \l
 # \c clustername_guid  <<<< clustername_guid from \l above >>>>>>
 # SELECT api, time FROM data_time WHERE resolution = 5 AND api NOT LIKE 'cluster_%%%%' order by time;

Affected Products

PowerScale InsightIQ
Article Properties
Article Number: 000230681
Article Type: Solution
Last Modified: 16 ديسمبر 2025
Version:  5
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