Zu den Hauptinhalten
Abmelden

Willkommen bei Dell

Mein Konto
  • Bestellungen schnell und einfach aufgeben
  • Bestellungen anzeigen und den Versandstatus verfolgen
  • Erstellen Sie eine Liste Ihrer Produkte, auf die Sie jederzeit zugreifen können.
  • Verwalten Sie mit der Unternehmensverwaltung Ihre Dell EMC Seiten, Produkte und produktspezifischen Kontakte.
Anmelden Konto erstellen Premier-Anmeldung Anmeldung beim Partnerprogramm
Kontakt

Ihr Warenkorb bei Dell.com

Artikelnummer: 000197387

How to Identify the Dell SupportAssist OS Recovery Version

Zusammenfassung: Learn about how to verify the Dell SupportAssist OS Recovery version through the preboot environment or the Windows operating system.

Dieser Artikel wurde möglicherweise automatisch übersetzt. Wenn Sie eine Rückmeldung bezüglich dessen Qualität geben möchten, teilen Sie uns diese über das Formular unten auf dieser Seite mit.

Artikelinhalt

Weisungen

Affected Product:

  • Dell SupportAssist OS Recovery

Dell SupportAssist OS Recovery is a powerful recovery tool that is designed to help you diagnose, fix, or recover your device when experiencing issues.

Versioning of Dell SupportAssist OS Recovery may be required to:

  • Troubleshoot the product
  • Understand product features

The Dell SupportAssist OS Recovery version can be identified in the Preboot Environment or Windows Operating System. Click the appropriate option for more information.

To identify the version:

  1. On system boot, hold F12.
  2. In the One-Time Boot Settings menu, click SupportAssist OS Recovery.

SupportAssist OS Recovery option in the One-Time Boot Settings menu

  1. During SupportAssist OS Recovery, document the version listed.

Example version displayed during SupportAssist OS Recovery

Note:
  • In the screenshot, 5.5.1.16141 is the version.
  • The version may differ in your environment.
  • If you were unable to document the version before boot, go to Step 4.
  1. In the upper right corner of the SupportAssist OS Recovery Menu, select … and then click About.

About option

  1. In the About menu, locate and then document the version of SupportAssist OS Recovery.

Example version of SupportAssist OS Recovery

Note: The Platform, Service, and Warranty Expiration Date will differ in your environment.

To identify the version:

Note: For more information about using SupportAssist OS Recovery, go to Support for SupportAssist OS Recovery. Open the Dell SupportAssist OS Recovery User’s Guide and reference the Using SupportAssist OS Recovery section.
  1. Right-click the Windows Start Menu and then click Apps and Features.

Apps and Features

  1. Locate and then document the version for Dell SupportAssist OS Recovery Plugin for Dell Update.

Example Dell SupportAssist OS Recovery Plugin for Dell Update version

Note:
  • In the screenshot, 5.5.1.16143 is the version.
  • The version may differ in your environment.

Artikeleigenschaften

Betroffenes Produkt

SupportAssist for Home PCs, SupportAssist OS Recovery

Letztes Veröffentlichungsdatum

01 Feb. 2024

Version

6

Artikeltyp

How To

Zurück zum Anfang