PowerProtect: Cloud Snapshot Manager Kopyalama İşi, İsteği İşlerken Hata Vererek Başarısız Oluyor

Summary: PowerProtect: Cloud Snapshot Manager Copy Job is failing with Error: {"errors":[{"code":1004,"message":"İstek işlenirken hatayla karşılaşıldı.","details":"İstek işlenirken hatayla karşılaşıldı."}]} ...

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Symptoms

Anlık görüntüleri Amazon Web Services'tan (AWS) Data Domain Virtual Edition a (DDVE) kopyalamak için kopyalama işleri aşağıdakine benzer bir hata mesajıyla başarısız oluyor: 
"Error occured fetching session from csm proxy : Error: {"errors":[{"code":1004,"message":"Error encountered while processing the request.","details":"Error encountered while processing the request."}]} Error code: 3041"
AWS ECS Kümesi yoktur ve görev tanımları AWS hesabında oluşturulur.

AWS CloudFormation günlüklerinde aşağıdakine benzer hata mesajları gösterilir: 
# TaskDefinition CREATE_FAILED
Resource handler returned message: "Invalid request provided: Create TaskDefinition: User: arn:aws:sts::sideID:assumed-role/CSMRole/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx is not authorized to perform: ecs:TagResource on resource: arn:aws:ecs:ZONE:sideID:task-definition/csm-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx_proxyTaskDefinition:* because no identity-based policy allows the ecs:TagResource action (Service: AmazonECS; Status Code: 400; Error Code: AccessDeniedException; Request ID: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx; Proxy: null)" (RequestToken: 0d5dea1c-e158-e5e2-0080-1e2c521679dc, HandlerErrorCode: InvalidRequest)
Aşağıdakine benzer bir mesaj görülür: 
# Cluster CREATE_FAILED
Resource handler returned message: "Error occurred during operation 'CreateCluster SDK error: User: arn:aws:sts::sideID:assumed-role/CSMRole/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx is not authorized to perform: ecs:TagResource on resource: arn:aws:ecs:ZONE:sideID:cluster/csm-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx_proxyCluster because no identity-based policy allows the ecs:TagResource action (Service: AmazonECS; Status Code: 400; Error Code: AccessDeniedException; Request ID: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx; Proxy: null)'." (RequestToken: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx, HandlerErrorCode: GeneralServiceException)

Cause

AWS izni ecs:TagResource , Cloud Snapshot Manager tarafından kullanılan role atanan IAM politikasında eksik.

Resolution

Cloud Snapshot Manager tarafından kullanılan role atanan IAM politikasını güncelleyin. 

IAM politikalarının nasıl oluşturulacağı veya güncelleneceği ile ilgili adımları bulmak için aşağıdaki belge bağlantısı kullanılabilir: PowerProtect Cloud Snapshot Manager Çevrimiçi Yardımı | Dell US

JSON sekmesinin altında, aşağıdaki resimde gösterildiği gibi değişiklikler yapın:

CSM politikasında esc:TagResource izni eklendi.

Επηρεαζόμενα προϊόντα

Cloud Snapshot Manager, PowerProtect Cloud Snapshot
Ιδιότητες άρθρου
Article Number: 000223744
Article Type: Solution
Τελευταία τροποποίηση: 29 Αυγ 2025
Version:  2
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