Test article: This article is ONLY for testing purpose. -TEST 2
Summary: Clear entries by removing PostgreSQL DB and reinstalling Avamar REST API rpm package.Troubleshoot backup failure by checking software version and client properties on NMC1.
Symptoms
Remove the PostgreSQL DB to clear all the Rest API configuration . Reinstall Avamar REST API rpm package to clear all the Rest API configuration. Rerun Avamar REST API key components configuration page 7-11 of Backup Components Configuration Guide for MS APPs BaaS (EHC4.0).
Determining the software version by using NMC
Use NMC to connect to the netWorker server with a user that is a member of the
Application Administrators user group on the NetWorker server.
1. On the Configuration window, select Clients from the left navigation pane.
2. Right-click the client and select Modify client properties.
3. On the Info & Licensing tab, review the NetWorker version attribute.
How to Use and Troubleshoot Dell Thunderbolt 4 Docking Station WD22TB4
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Cause
Remove the PostgreSQL DB to clear all the Rest API configuration . Reinstall Avamar REST API rpm package to clear all the Rest API configuration. Rerun Avamar REST API key components configuration page 7-11 of Backup Components Configuration Guide for MS APPs BaaS (EHC4.0).
Determining the software version by using NMC
Use NMC to connect to the netWorker server with a user that is a member of the
Application Administrators user group on the NetWorker server.
1. On the Configuration window, select Clients from the left navigation pane.
2. Right-click the client and select Modify client properties.
3. On the Info & Licensing tab, review the NetWorker version attribute.
How to Use and Troubleshoot Dell Thunderbolt 4 Docking Station WD22TB4
"
Resolution
Remove the PostgreSQL DB to clear all the Rest API configuration . Reinstall Avamar REST API rpm package to clear all the Rest API configuration. Rerun Avamar REST API key components configuration page 7-11 of Backup Components Configuration Guide for MS APPs BaaS (EHC4.0).
Determining the software version by using NMC
Use NMC to connect to the netWorker server with a user that is a member of the
Application Administrators user group on the NetWorker server.
1. On the Configuration window, select Clients from the left navigation pane.
2. Right-click the client and select Modify client properties.
3. On the Info & Licensing tab, review the NetWorker version attribute.
How to Use and Troubleshoot Dell Thunderbolt 4 Docking Station WD22TB4
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Additional Information
Videos
Test Translated video2