NetWorker server installation fails when installing authc
Summary: NetWorker server installation fails when installing authc. Error adding entry emcauthctomcat to key store. Failure: Key protection algorithm not found: java.security.UnrecoverableKeyException: Encrypt Private Key failed: getSecretKey failed: Password is not ASCII. ...
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Symptoms
NetWorker server installation fails when it is installing authc.
The error logged in the MSI installer log is as follows:
The error logged in the MSI installer log is as follows:
Error 0x80070643: Failed to configure per-machine MSI package. : Applied execute package: AuthC, result: 0x80070643, restart: None Error 0x80070643: Failed to execute MSI package.
CAQuietExec: Error adding entry emcauthctomcat to key store. Failure: Key protection algorithm not found: java.security.UnrecoverableKeyException: Encrypt Private Key failed: getSecretKey failed: Password is not ASCII
CAQuietExec: Error 0x80070001: Command line returned an error.
CAQuietExec: Error 0x80070001: CAQuietExec FailedCause
The keystore password entered contains an unsupported special character.
Resolution
Retry the NetWorker server installation. Enter a keystore password that contains supported special characters only.
The NetWorker Security Configuration Guide documents a list of supported special characters:
The NetWorker Security Configuration Guide documents a list of supported special characters:
Article Properties
Article Number: 000221991
Article Type: Solution
Last Modified: 09 Feb 2024
Version: 1
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