Alienware Command Center Version 6.6.14.0 Installation Issues on the Dell G15 5530 and G16 7630

Summary: Information about the Dell G15 5530 and G16 7630 having installation issues with Alienware Command Center (AWCC) version 6.6.14.0.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

You may experience an installation failure of AWCC version 6.6.14.0 on the Dell G15 5530 and G16 7630. They get the following error message, "Something went wrong. System still booting up, Not to worry! Wait a few minutes and try again."
Alienware Command Center Error, Somthing Went Wrong


Affected Systems:

  • Dell G15 5530
  • Dell G16 7630


Affected Software:

  • Windows 11
  • Alienware Command Center Version 6.x

Cause

No cause information is available.

Resolution

Updating to SupportAssist version 4.8.2 or later on the computer resolves the issue. To download and install SupportAssist:

  • Connect to the Internet and wait for SupportAssist to automatically update to 4.8.2.
  • Manually download SupportAssist from SupportAssist for Home PCs.

Affected Products

Alienware Command Center, Dell G15 5530, Dell G16 7630
Article Properties
Article Number: 000291664
Article Type: Solution
Last Modified: 07 May 2025
Version:  5
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