Polling SNMP data via UDP port 161 with XtremIO

Summary: The aim of the solution is to perform a scheduled poll of Simple Network Management Protocol (SNMP) data via UDP port 161 for monitoring purposes.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

SNMP has been enabled on port 161 to listen via UDP however it is not possible to connect the SCs or XMS server via the SNMP software.

The aim of the solution is to perform a scheduled poll of Simple Network Management Protocol (SNMP) data via UDP port 161 with SNMP software for monitoring purposes.

The SNMP notifier details can be obtained as follows:

xmcli (tech)> show-snmp-notifier 
Enabled: True 
Recipients: xx.xx.xx.xx 
SNMP-Version: v2c 
Trap-Port: 161 
Community: SVCNOW 
User-Name: sxxxxx 
Auth-Key: xxxxxxx 
Priv-Key: xxxxxxx 
Auth-Protocol: md5 
Priv-Protocol: des 
Engine-ID: 8xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx


An SNMP community string is added on the XMS server however it doesn't connect with the SNMP monitoring software (Example: ServiceNow).

Typically SNMP agents listen on UDP port 161, asynchronous traps are received on port 162 which is advised for XtremIO.

Cause

On XtremIO, nothing is listening on UDP port 161 to poll SNMP data.

Resolution

XtremIO does not support SNMP queries as nothing is listening on UDP port 161.

The XMS can send the alerts to a SNMP server via port 162 with SNMP traps.This uses an XtremIO MIB which is a trap definition file that can be installed in an external trap receiver/SNMP trap and be used to parse XtremIO SNMP traps.

To implement this, follow the EMC XtremIO Storage Array User Guide which can be obtained via https:support.emc.com.

Affected Products

XtremIO Family

Products

XtremIO Family, XtremIO HW Gen2 400GB, XtremIO HW Gen2 400GB Encrypt Capbl, XtremIO HW Gen2 400GB Encrypt Disable, XtremIO HW Gen2 400GB Exp Encrypt Disable, XtremIO HW Gen2 400GB Expandable, XtremIO HW Gen2 800GB Encrypt Capbl , XtremIO HW Gen2 800GB Encrypt Disable, XtremIO HW Gen3 40TB, XtremIO HW Gen3 40TB Encrypt Disable, XtremIO HW X2-R, XtremIO HW X2-R Encrypt Disable, XtremIO HW X2-S, XtremIO HW X2-S Encrypt Disable, XtremIO HW X2-T Encrypt Disable, XtremIO X1, XtremIO X2 ...
Article Properties
Article Number: 000029691
Article Type: Solution
Last Modified: 17 Apr 2026
Version:  4
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.