PowerFlex:REST API 呼叫失敗,回應不完整
Summary: REST API 呼叫失敗,回應不完整。
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This article is not tied to any specific product.
Not all product versions are identified in this article.
Symptoms
一些 REST API 呼叫 (例如”/api/instances“) 失敗並傳回不完整的回應。例如:
...vtreeMigrationInfo":{"sourceStoragePoolId":"<storage_pool_id>","destinationStoragePoolId":{"message":"ERROR","httpStatusCode":500,"errorCode":0}
但localhost_access記錄報告要求成功 (狀態 200):
<client ip> - - [12/Jun/2020:13:23:01 +0000] "GET /api/instances HTTP/1.1" 200 106376
雖然scaleio-trace.log包含以下例外:
2020-06-12 13:23:01,377 [https-jsse-nio-443-exec-8] DEBUG o.s.w.s.m.m.a.ExceptionHandlerExceptionResolver - Resolving exception from handler [public java.lang.Object com.emc.s3g.scaleio.web.controller.SpecialImplController.getAllInstances(javax.servlet.http.HttpServletRequest) throws com.emc.s3g.scaleio.common.gateway.ScaleIOException]: org.springframework.http.converter.HttpMessageNotWritableException: Could not write JSON: (was java.lang.NullPointerException) (through reference chain: java.util.HashMap["vTreeList"]->java.util.ArrayList[74]->com.emc.s3g.scaleio.repository.entity.wrappers.VTreeWrapper["rootVolumes"]); nested exception is org.codehaus.jackson.map.JsonMappingException: (was java.lang.NullPointerException) (through reference chain: java.util.HashMap["vTreeList"]->java.util.ArrayList[74]->com.emc.s3g.scaleio.repository.entity.wrappers.VTreeWrapper["rootVolumes"]) 2020-06-12 13:23:01,377 [https-jsse-nio-443-exec-8] DEBUG o.s.w.s.m.m.a.ExceptionHandlerExceptionResolver - Invoking @ExceptionHandler method: public com.emc.s3g.scaleio.web.entity.Result com.emc.s3g.scaleio.web.controller.BaseController.handleException(java.lang.Exception,javax.servlet.http.HttpServletRequest,javax.servlet.http.HttpServletResponse) 2020-06-12 13:23:01,389 [https-jsse-nio-443-exec-8] ERROR c.e.s.s.w.c.SpecialImplController - Got an exception in handleException org.springframework.http.converter.HttpMessageNotWritableException: Could not write JSON: (was java.lang.NullPointerException) (through reference chain: java.util.HashMap["vTreeList"]->java.util.ArrayList[74]->com.emc.s3g.scaleio.repos itory.entity.wrappers.VTreeWrapper["rootVolumes"]); nested exception is org.codehaus.jackson.map.JsonMappingException: (was java.lang.NullPointerException
案例
在進行 REST API 呼叫前不久,磁碟區刪除。
影響
REST API 查詢失敗
Cause
刪除卷需要時間,並且並非所有數據結構都會同時刪除。這可能會導致 REST API 伺服器無法產生對某些 REST API 呼叫的回應。
Resolution
請稍後再試一次。
完成卷刪除的後台程序後,相同的 REST API 調用應會成功。
Additional Information
受影響的版本
3.0.x
、3.0.1.x
Affected Products
PowerFlex appliance Intelligent Catalog Software, PowerFlex SoftwareProducts
PowerFlex rack, VxFlex Ready Nodes, PowerFlex Appliance, PowerFlex custom node, ScaleIO, PowerFlex appliance R650, PowerFlex appliance R6525, PowerFlex appliance R660, PowerFlex appliance R6625, Powerflex appliance R750, PowerFlex appliance R760
, PowerFlex appliance R7625, PowerFlex custom node, PowerFlex custom node R650, PowerFlex custom node R6525, PowerFlex custom node R660, PowerFlex custom node R6625, PowerFlex custom node R750, PowerFlex custom node R760, PowerFlex custom node R7625, PowerFlex rack connectivity, PowerFlex rack HW, PowerFlex rack RCM Software, VxFlex Ready Node, VxFlex Ready Node R640, VxFlex Ready Node R740xd, PowerFlex appliance R640, PowerFlex appliance R740XD, PowerFlex appliance R7525, PowerFlex appliance R840, VxFlex Ready Node R840
...
Article Properties
Article Number: 000081700
Article Type: Solution
Last Modified: 24 Nov 2025
Version: 4
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