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Dell Laptop, Phone, or Tablet Cracked or Broken LCD Screen Repair Options and Procedures

Summary: This article provides information on the policy and repair options when the LCD screen on a Dell laptop, Venue phone or tablet is cracked or broken.

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Article Content


No matter how careful you are, accidents can happen. This is why Dell offers Accidental Damage (Complete Care) at the time of purchase for Dell laptops, Venue phones or tablets.


The LCD screen of Dell laptops, phones, or tablets can get damaged due to accidental damage.


If you happen to crack or break the LCD screen of your Dell laptop, Venue phone or tablet without having Accidental Damage coverage, you will have to cover the cost of repair yourself. For help with getting your device repaired, Contact Dell Technical Support.

Article Properties

Affected Product

Chromebook, G Series, Alienware, Inspiron, Latitude, Vostro, XPS, Retired Models, Mobile Devices, Latitude Tablets, Mobile Streak, Surface, Venue, XPS Tablets, Mobile Workstations

Last Published Date

01 Sep 2021



Article Type