如何报告丢失或被盗的戴尔笔记本电脑或台式机

Summary: 了解如何报告丢失或被盗的戴尔笔记本电脑或台式机,包括必要的详细信息。请遵循我们的指南及时采取行动以及如何联系戴尔支持。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Instructions

如果您的戴尔笔记本电脑或台式机丢失或被盗,本文提供有关您应采取的措施的信息。

    报告丢失或被盗的戴尔笔记本电脑或台式机

    本文介绍如何向戴尔声明设备丢失或被盗。这可以防止在删除丢失或被盗标志并确认所有权之前使用有效的保修或支持。

    对于被盗设备,建议您在致电戴尔之前联系当地警方并提交警方报告。

    提醒:仅当计算机在发货日期的前 30 天内被盗时,才需要警方报告。在发货日期30天以外被盗的计算机不需要警方报告。

    应用“丢失或被盗标记”之前所需的详细信息:

    • 被盗计算机的服务编号或快速服务代码
    • 盗窃日期
    • 报告失窃日期(如果在发货日期的前 30 天内被盗)
    • 警方案件的参考编号和报告的 PDF 或扫描件(如果在发货日期的前 30 天内被盗)
    • 警官姓名和警察机构名称,犯罪被报告(如果在发货日期的前 30 天内被盗)
    • 提交报告的人员的联系人姓名和电话号码
    • 警察局的电话号码

    请联系戴尔支持,我们的代表可以帮助您解决计算机丢失或被盗的问题。从您那里收集一些信息后,他们可以更新您的帐户以反映任何丢失或被盗状态。

    单击下面的 “联系我们 ”链接,查找您当地的技术支持电话号码。或者,单击页面右侧 的 Contact Support 按钮。


    有用链接


    如果您需要进一步的帮助,请联系我们

    Affected Products

    Chromebox, Alienware, Dell All-in-One, Dell Pro All-in-One, Dell Pro Max Micro, Dell Pro Max Slim, Dell Pro Max Tower, Dell Pro Micro, Dell Pro Slim, Dell Pro Tower, Dell Slim, Dell Tower, Alienware and Dell Gaming Monitors, C Series, D Series , E Series, P Series, S Series, SE Series, UltraSharp Premier (UP) Series, UltraSharp (U) Series, Dell Monitors, Dell Plus Monitors, Dell Pro Monitors, Dell Pro Plus Monitors, Printers & Accessories, Chromebook, Alienware, Dell Plus, Dell Pro, Dell Pro Max, Dell Pro Premium, Inspiron, Latitude, Dell Pro Rugged, Vostro, XPS, Legacy Laptop Models, Tablets, Mobile Devices, Latitude Tablets, Surface, Venue, XPS Tablets, Thin Clients, Fixed Workstations, Mobile Workstations, Dell Command | Monitor, D/Dock Expansion-Station, Dell Dock WD15, Dell Dual Charge Dock HD22Q, Dell Dual Video USB3.0 Docking Station D1000, Dell IN1720, Dell IN1910NWFP, Dell IN1920, Dell in1930, Dell IN1940MW, Dell IN2010NWFP, Dell IN2020, Dell IN2020M, Dell MR2217, Dell MR2416, Dell Pro Max Micro XE FCM2250, Dell Rugged Desk Dock, Dell SuperSpeed USB 3.0 Docking Station, Dell Thunderbolt Dock TB15, Dell Thunderbolt Dock TB16, Dell Precision Dual USB-C Thunderbolt Dock - TB18DC, Dell Universal Dock D6000, Dell Universal Dock - D6000S, Dell Universal Dock UD22, Dell USB3.0 dock D3100, Dell Dock WD19, Dell Performance Dock - WD19DC, Dell Performance Dock – WD19DCS, Dell Dock – WD19S, Dell Thunderbolt Dock - WD19TB, Dell Thunderbolt Dock – WD19TBS, Dell Wireless Dock, Dell Wireless Docking Station WLD15, C/Dock Expansion Station, C/Dock II Expansion Station, Dell Thunderbolt Dock – WD22TB4 ...

    Products

    Dell All-in-One, Dell Pro All-in-One, Dell Pro Max Micro, Dell Pro Max Slim, E Series, P Series, S Series, SE Series, UltraSharp Premier (UP) Series, UltraSharp (U) Series, Dell Monitors, Dell Plus Monitors, Dell Pro Monitors, Dell Pro Plus Monitors , Dell Plus, Dell Pro, Dell Pro Max, Dell Command | Monitor, Dell Dock WD15, Dell Dual Charge Dock HD22Q, Dell Dual Video USB3.0 Docking Station D1000, Dell IN1720, Dell IN1910NWFP, Dell IN1920, Dell in1930, Dell IN1940MW, Dell IN2010NWFP, Dell IN2020, Dell IN2020M, Dell MR2217, Dell MR2416, Dell Pro Max Micro XE FCM2250, Dell Rugged Desk Dock, Dell SuperSpeed USB 3.0 Docking Station, Dell Thunderbolt Dock TB15, Dell Thunderbolt Dock TB16, Dell Precision Dual USB-C Thunderbolt Dock - TB18DC, Dell Universal Dock D6000, Dell Universal Dock - D6000S, Dell Universal Dock UD22, Dell USB3.0 dock D3100, Dell Dock WD19, Dell Performance Dock - WD19DC, Dell Performance Dock – WD19DCS, Dell Dock – WD19S, Dell Thunderbolt Dock - WD19TB, Dell Thunderbolt Dock – WD19TBS, Dell Wireless Dock, Dell Wireless Docking Station WLD15, Dell Thunderbolt Dock – WD22TB4 ...
    Article Properties
    Article Number: 000129627
    Article Type: How To
    Last Modified: 31 July 2025
    Version:  9
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