Een QR-code of streepjescode van een servicetag scannen

Summary: Volg de onderstaande stappen om met uw mobiele apparaat de QR-code of streepjescode van de servicetag op uw Dell apparaat te scannen. De servicetag is de beste manier om toegang te krijgen tot specifieke informatie over uw Dell apparaat. ...

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Instructions

U kunt in een situatie terechtkomen waarin uw Dell product zo slecht werkt dat u geen toegang meer hebt tot onze supportwebsite.

Met uw mobiele apparaat kunt u de QR-code of streepjescode van uw servicetag scannen en die gebruiken om de productsupportpagina voor uw apparaat te vinden. Op de pagina Product Support vindt u zelfhulpcontent, zoals zelfstudies, drivers en garantie-informatie.

Stap 1: Zoek de servicetag, QR-code of streepjescode van het product waarvoor u ondersteuning nodig hebt.

De QR-code of streepjescode van de servicetag bevindt zich meestal op de achter- of onderkant van uw Dell product. Een servicetag is een code van 7 tekens die Dell gebruikt om uw specifieke product te identificeren en waarmee u toegang hebt tot aangepaste supportopties op basis van de technische specificaties en garantie van uw product.



De locatie van de servicetag op een laptop

Afbeelding 1: Voorbeeld van een servicetagstreepjescode aan de onderkant van een Dell laptop.

Locatie van de servicetag op een dockingstation

Figuur 2: Voorbeeld van de streepjescode van de servicetag aan de onderkant van een Dell dockingstation.

Voorbeeld van een QR-code voor de servicetag aan de onderkant van een Dell laptop

Figuur 3: Voorbeeld van een QR-code voor de servicetag aan de onderkant van een Dell laptop.

OPMERKING: Als u de QR-code in afbeelding 3 scant, gaat u naar de Dell Support website nadat u uw servicetag hebt gevonden.
OPMERKING: Ga voor meer informatie naar de pagina Supportbibliotheek Uw servicetag of serienummer zoeken.

Stap 2: Scan de QR-code of streepjescode van de servicetag met de camera van uw apparaat.

  1. Zorg ervoor dat u een QR-code of streepjescodescannertoepassing op uw mobiele apparaat hebt. Als er geen QR-code of streepjescodescannertoepassing op uw mobiele apparaat is geïnstalleerd, installeert u er een van een betrouwbare bron, zoals de Apple App Store of Google Play Store.
  2. Open de QR-code of Streepjescodescanner-applicatie op uw mobiele apparaat en scan de QR-code of streepjescode.
  3. Zodra de servicetag is verkregen, kopieert u deze zodat deze kan worden gebruikt op de Dell Support website.
  4. Blader naar de Dell Support-pagina of scan de QR-code in afbeelding 3 en selecteer link openen.
  5. Plak op de pagina van de Dell Support website de servicetag in het vak onder Uw product identificeren of support zoeken en selecteer het gewenste type support.

Tips voor het maken van een goede scan van uw Service Tag QR-code of Barcode

  • Zorg ervoor dat de QR-code of streepjescode leesbaar is op uw product. De scantool kan mogelijk geen vervaagde, beschadigde of vuile streepjescodes lezen.
  • Zorg ervoor dat uw Dell apparaat zich in een goed verlichte ruimte bevindt.
  • Zorg er bij het scannen voor dat de QR-code of streepjescode scherp is.

Additional Information

Support buiten de garantie Buiten de garantie? Geen probleem. Ga naar de website Dell.com/support, voer uw Dell servicetag in en bekijk onze aanbiedingen.

OPMERKING: Aanbiedingen zijn alleen beschikbaar voor pc-klanten uit de VS, Canada, het VK, Frankrijk, Duitsland, China en Japan. Server en storage zijn niet van toepassing.

Affected Products

Chromebox, Alienware, Dell Pro Max Micro, Dell Pro Max Slim, Dell Pro Max Tower, Dell Pro Micro, Dell Pro Slim, Dell Pro Tower, Dell Slim, Dell Tower, Inspiron, Legacy Desktop Models, OptiPlex, Vostro, XPS, G Series, Gateways & Embedded PCs , Alienware and Dell Gaming Monitors, C Series, E Series, P Series, S Series, SE Series, UltraSharp Premier (UP) Series, UltraSharp (U) Series, Dell Monitors, Dell Plus Monitors, Dell Pro Monitors, Dell Pro Plus Monitors, Dell Printers, MultiFunction Printers, Projectors & Accessories, TVs & Home Theater, Chromebook, G Series, Alienware, Dell Plus, Dell Pro, Dell Pro Max, Dell Pro Plus, Dell Pro Premium, Inspiron, Latitude, Dell Pro Rugged, Vostro, XPS, Legacy Laptop Models, C Series, HS Series, Modular Infrastructure, Rack Servers, Tower Servers, XE Servers, XR Servers, OEM Server Solutions, Fixed Workstations, Mobile Workstations, D/Dock Expansion-Station, D/Port Advanced Port Replicator, Dell Compact Charging Cart - 36 Devices, Dell Dock WD15, Dell Dual Charge Dock HD22Q, Dell Dual Video USB3.0 Docking Station D1000, Dell EAPR2, Dell ESPR2, Dell Essential Charging Cart - 24 Devices - CT3021, Dell Mobile Computing Cart (Managed), Dell Mobile Computing Cart (Unmanaged), Dell Network Ready Charging Cart – 30 Devices, Dell Pro Max Micro XE FCM2250, Dell Pro Max Slim XE FCS1250, Dell Pro Max Tower T2 XE FCT2250, Dell Pro Max 16 XE MC16250, Dell Pro Micro Plus XE QBM1250, Dell Pro Slim Plus XE5 QBS1250, Dell Pro Tower Plus XE5 QBT1250, Dell Rugged Desk Dock, Dell SuperSpeed USB 3.0 Docking Station, Dell Thunderbolt Dock TB15, Dell Thunderbolt Dock TB16, Dell Precision Dual USB-C Thunderbolt Dock - TB18DC, Dell Universal Dock D6000, Dell Universal Dock - D6000S, Dell Universal Dock UD22, Dell Unmanaged Charging Cart – 30 Devices, Dell USB3.0 dock D3100, Dell Dock WD19, Dell Performance Dock - WD19DC, Dell Performance Dock – WD19DCS, Dell Dock – WD19S, Dell Thunderbolt Dock - WD19TB, Dell Thunderbolt Dock – WD19TBS, Dell Wireless Dock, Dell Wireless Docking Station WLD15, E-Port, E-Port Plus, Inspiron duo Audio Station, C/Dock Expansion Station, C/Dock II Expansion Station, C/Port APR, C/Port II APR, PowerEdge 1300, PowerEdge 1400SC, PowerEdge SC1420, PowerEdge SC1425, PowerEdge SC1430, PowerEdge SC1435, PowerEdge 1500SC, PowerEdge 1550, PowerEdge 1600SC, PowerEdge 1650, PowerEdge 1655MC, PowerEdge 1750, PowerEdge 1800, PowerEdge 1850, PowerEdge 1855, PowerEdge 1900, PowerEdge 1950, PowerEdge 1955, PowerEdge 2100, PowerEdge 2200, PowerEdge 2300, PowerEdge 2400, PowerEdge Rack Enclosure 2410, PowerEdge Rack Enclosure 2420, PowerEdge 2450, PowerEdge 2500, PowerEdge 2500SC, PowerEdge 2550, PowerEdge 2800, PowerEdge 2850, PowerEdge 2900, PowerEdge 2950, PowerEdge 2970, PowerEdge 300, PowerEdge 300SC, PowerEdge 3250, PowerEdge 350, PowerEdge 400SC, PowerEdge Rack Enclosure 4020S, PowerEdge 4100, PowerEdge Rack Enclosure 4210, PowerEdge Rack Enclosure 4220, PowerEdge 4300, PowerEdge 4350, PowerEdge 4400, PowerEdge Rack Enclosure 4620S, PowerEdge Rack Enclosure 4820, PowerEdge SP 4__, PowerEdge XE 4__, PowerEdge 500SC, PowerEdge XL 5133-4, PowerEdge 600SC, PowerEdge 6300, PowerEdge 6350, PowerEdge 6400, PowerEdge 6450, PowerEdge 650, PowerEdge 6800, PowerEdge 6850, PowerEdge 6950, PowerEdge 700, PowerEdge 7150, PowerEdge 7250, PowerEdge 750, PowerEdge 800, PowerEdge 830, PowerEdge 840, PowerEdge 8450, PowerEdge 850, PowerEdge 860, PowerEdge C1100, PowerEdge C2100, PowerEdge C410X, PowerEdge C5000, PowerEdge C5125, PowerEdge C5220, PowerEdge C5230, PowerEdge C6100, PowerEdge C6105, PowerEdge C6145, PowerEdge C6220, PowerEdge C6220 II, PowerEdge C8000, PowerEdge EL, PowerEdge External Media System 1434, PowerEdge External Media System 1634, PowerEdge External Media System 753, Poweredge FC430, Poweredge FC630, PowerEdge FC640, Poweredge FC830, PowerEdge FD332, PowerEdge FM120x4 (for PE FX2/FX2s), PowerEdge FX2/FX2s, PowerEdge M IO Aggregator, PowerEdge M1000E, PowerEdge M420, PowerEdge M520, PowerEdge M520 (for PE VRTX), PowerEdge M600, PowerEdge M605, PowerEdge M610, PowerEdge M610x, PowerEdge M620, PowerEdge M620 (for PE VRTX), PowerEdge M630, PowerEdge M630 (for PE VRTX), PowerEdge M640, PowerEdge M640 (for PE VRTX), PowerEdge M710, PowerEdge M710HD, PowerEdge M7701, PowerEdge M7725, PowerEdge M805, PowerEdge M820, PowerEdge M820 (for PE VRTX), PowerEdge M830, PowerEdge M905, PowerEdge M910, PowerEdge M915, PowerEdge MX5016s, PowerEdge MX7000, PowerEdge MX740C, PowerEdge MX750c, PowerEdge MX760c, PowerEdge MX840C, PowerEdge R200, PowerEdge R210, PowerEdge R210 II, PowerEdge R220, PowerEdge R300, PowerEdge R310, PowerEdge R320, PowerEdge R410, PowerEdge R415, PowerEdge R420, PowerEdge R420XR, PowerEdge R510, PowerEdge R515, PowerEdge R520, PowerEdge R610, PowerEdge R620, PowerEdge R6715, PowerEdge R6725, PowerEdge R710, PowerEdge R715, PowerEdge R720, PowerEdge R720XD, PowerEdge R805, PowerEdge R810, PowerEdge R815, PowerEdge R820, PowerEdge R900, PowerEdge R905, PowerEdge R910, PowerEdge R920, PowerEdge SDS 100 (Storage System), PowerEdge SP 5__, PowerEdge SP 5__-2, PowerEdge SP 51__-2 (ATI Mach64), PowerEdge SP 575-2, PowerEdge T100, PowerEdge T105, PowerEdge T110, PowerEdge T110 II, PowerEdge T20, PowerEdge T300, PowerEdge T310, PowerEdge T320, PowerEdge T410, PowerEdge T420, PowerEdge T605, PowerEdge T610, PowerEdge T620, PowerEdge T710, POWEREDGE VRTX, PowerEdge Web Server, PowerEdge XE 5__, PowerEdge XE 5__-2, PowerEdge XE 51__-2 (ATI Mach64), PowerEdge 2600, PowerEdge 2650, PowerEdge 6600, PowerEdge 6650, PowerEdge 4600, PowerEdge SC 420, PowerEdge SC 430, PowerEdge SC 440, Dell Thunderbolt Dock – WD22TB4 ...
Article Properties
Article Number: 000130977
Article Type: How To
Last Modified: 28 Mar 2025
Version:  9
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