SourceOne Email Management-indekser undlader at "genindeksere" eller "genindeksere mislykkede dokumenter"

Summary: SourceOne Email Management-indekser undlader at "Genindeksere" eller "Genindeksere mislykkede dokumenter", når den tilknyttede arkivmappe indeholder et og-tegn (&) i navnet.

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Symptoms

Når du forsøger at udføre et "Genindeks" eller "Genindekser mislykkede dokumenter" mod et SourceOne Email Management-indekssæt, der hører til en arkivmappe, der indeholder et og-tegn (&) i navnet, mislykkes genindekset.

Følgende fejl logføres i sporingslogfilerne for ExAsIdxObj.exe.log:

UPDATE WorkQueue SET xConfig.modify('insert text{"\\IndexShare\Index02\TEST & FOLDER\YearMonth\IndexSet_REBUILD_PARTIAL"} into (RebuildInfo/TempNetworkLoc)[1]'), LastModified = '20201217 14:20:41.527' where WorkId = 2718

Cannot communicate with the database. (0x86040400) Unknown error (0x800408EA) {XQuery [WorkQueue.xConfig.modify()]: Invalid entity reference Native error: 2282 SQL State: 42000 }

Failed to update Work Queue Item: <WorkID>- With: Update WorkQueue xConfig (0x86040416)
System call failed. (0x86040100) Cannot communicate with the database. (0x86040400) Unknown error (0x800408EA) [ExAsIdxObj.exe, ExASDBAccess.cpp(4995).CExASDBAccess::UpdateWorkQueueXConfigValue]   >{XQuery [WorkQueue.xConfig.modify()]: Invalid entity reference Native error: 2282 SQL State: 42000 }

System call failed. (0x86040100) [ExAsIdxObj.exe, IdxRebuild.cpp(5639).IndexThread::GetRebuildStatus]   >Cannot communicate with the database. (0x86040400) Unknown error (0x800408EA) [ExAsIdxObj.exe, ExASDBAccess.cpp(4995).CExASDBAccess::UpdateWorkQueueXConfigValue]   >{XQuery [WorkQueue.xConfig.modify()]: Invalid entity reference Native error: 2282 SQL State: 42000 }

Marking local index missing msg...

Marking local idx state as missmsg <DriveLetter>:\EMC SourceOne IndexWork\TEST & FOLDER_YearMonth_IndexNum\Index

Dette sker kun med ISYS-indeksering. Elastiske søgeindekser påvirkes ikke.

 

Cause

Ikke tilgængelig

 

Resolution

Dette problem løses i programrettelser eller Service Pack-versioner af SourceOne Email Management , der er højere end 7.2.10 Hotfix 2 (7.2.10.0059).

EMC SourceOne programrettelses- og Service Pack-sæt kan downloades via https://dell.com/support

 

Article Properties
Article Number: 000183105
Article Type: Solution
Last Modified: 14 June 2025
Version:  8
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