VPLEX: GeoSynchrony 6.1, License installing process fails with the error : "Feature not supported for the platform" on GUI/CLI
Summary: This article talks to the license installing process and it is failing with GeoSynchrony 6.1 for VPLEX when using All Flash.
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This article does not apply to
This article is not tied to any specific product.
Not all product versions are identified in this article.
Symptoms
When attempting to install the license on a VPLEX setup, it fails.
Example:
VPlexcli:/> license install -l /home/service/CKM00xxxxxxxxx_VPLEX_xxxxx_dd-Mon-YYYY.lic
license install: Evaluation of <<license install ********>> failed.
cause: Command execution failed.
cause: Unable to install license.
cause: Failed to install license. Feature not supported for the platform.Cause
The outdated license format looks like this:
INCREMENT VPLEX_MIGRATION EMCLM 1.0 permanent uncounted \
VENDOR_STRING="VPLEXID=CKM00xxxx;LICENSETYPE=180 DAY \
EXPIRATION;PRODUCT_LINE=VPLEX;FEATURE_NAME=VPLEX VS6 180 Day \
.
.
INCREMENT VPLEX_AF_METRO EMCLM 1 permanent uncounted \
VENDOR_STRING="VPLEXID=CKM00xxxxx;FLASHID=CKM00xxxxxx,CKM00xxxxx;PRODUCT_LINE=VPLEX;FEATURE_NAME=VPLEX \
V6 AF Metro;UOM_CODE=IC;UOM_NAME=Instance per Storage \
.
.
.Resolution
The licensing feature for VPLEX is not supported in the GeoSynchrony 6.1.x. The feature is available in GeoSynchrony 6.2.
See release notes for GeoSynchrony 6.2 and Patches.
Resolution:
Get a license for a VPLEX upgrade to GeoSynchrony 6.2.x.
Affected Products
VPLEX, VPLEX Series, VPLEX VS6Article Properties
Article Number: 000185126
Article Type: Solution
Last Modified: 08 Aug 2023
Version: 3
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