Avamar:SharePoint 数据库还原失败错误mossvss_assist错误:0001 xml_message:: validname XML 名称无效
Summary: 适用于 WSS_Content 数据库的 SharePoint 客户端还原的 Avamar 插件因 avmossvss 崩溃而失败。“[mossvss_assist] ERROR: <0001> xml_message:: validname('') invalid xml name”
This article applies to
This article does not apply to
This article is not tied to any specific product.
Not all product versions are identified in this article.
Symptoms
在下面查找报告错误的日志片段。
2021/05/27-15:27:46.30399 [mossvss_assist] Reading the file 'C:\Program Files\avs\var\backupMetadata\<####>
{da452614-4858-5e53-a512-38aab25c61ad}
.xml' ...
2021/05/27-15:27:46.31999 [mossvss_assist] xml_message::parse parse error: expected < at 000000000202808C in input
2021/05/27-15:27:46.31999 [mossvss_assist] ERROR: <0001> xml_message::validname('') invalid xml name
2021/05/27-15:27:46.31999 [mossvss_assist] ===> mossvss_fsrestore::~mossvss_fsrestore
2021/05/27-15:27:46.31999 [mossvss_assist] <=== mossvss_fsrestore::~mossvss_fsrestore
2021/05/27-15:27:46.31999 [mossvss_assist] ERROR: <41036> threadimpl::runthread() - Windows structured exception ACCESS_VIOLATION in threadID 6508
2021-05-27 08:27:46 avmossvss Warning <41036>: threadimpl::runthread() - Windows structured exception ACCESS_VIOLATION in threadID 6508
2021/05/27-15:27:46.35100 [mossvss_assist] ERROR: <41037> 0: OPENSSL_Applink()+0x238f35Cause
在所有受支持的 Avamar 版本中都存在 OpenSSL 漏洞 CVE-2020-1971。
Resolution
有两个选项可以解决此问题。
- 将 Avamar Server 升级到。
- 19.7.100-82 或更高版本
- 该修复包含在 Avamar 19.7 和更高版本的软件版本中
- 为 Avamar Server 19.4 应用以下热修复程序 (HF)
- Avamar Client 版本 19.4.100-116 HF 328994
- Dell.com 驱动程序与下载
- v19.4.100-116 328994
- 有关说明,请参阅知识库:Avamar:如何从戴尔支持网站查找和下载产品热修复程序、修补程序、安装或升级包
- Avamar Client 版本 19.4.100-116 HF 328994
Article Properties
Article Number: 000189367
Article Type: Solution
Last Modified: 10 Mar 2024
Version: 2
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.