DLm0642E: Internal Error: cannot get buffer from DevBuf pool: delay (executando a versão 5.4.x)

Summary: Várias mensagens DLm0642E durante a atividade de exclusão do DLm no nível de código 5.4.0.0 podem fazer com que os threads parem de responder, exigindo uma reinicialização do aplicativo Virtuent. O problema foi corrigido no DLm 5.4.0.1 e no código posterior. ...

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Symptoms

O que é visto no btilog:
09/15/2021 11:50:54 vte1 VT: DLm0501I: Volume F18852 (/tapelibEPPROD/15_SNAP1/~F18852) erased (without truncation)
09/15/2021 11:50:54 vte1 VT: DLm0501I: Volume ED7900 (/tapelibEPPROD/10_SNAP1/~ED7900) erased (without truncation)
09/15/2021 11:50:54 vte1 VT: DLm0642E: Internal Error: cannot get buffer from DevBuf pool: delay
09/15/2021 11:50:54 vte1 VT: DLm0501I: Volume E02399 (/tapelibEPPROD/01_SNAP1/~E02399) erased (without truncation)
09/15/2021 11:50:54 vte1 VT: DLm0501I: Volume J27319 (/tapelibEPPROD/12_SNAP1/~J27319) erased (without truncation)
09/15/2021 11:50:54 vte1 VT: DLm0642E: Internal Error: cannot get buffer from DevBuf pool: delay
09/15/2021 11:50:54 vte1 VT: DLm0642E: Internal Error: cannot get buffer from DevBuf pool: delay
09/15/2021 11:50:54 vte1 VT: DLm0642E: Internal Error: cannot get buffer from DevBuf pool: delay
09/15/2021 11:50:54 vte1 VT: DLm0642E: Internal Error: cannot get buffer from DevBuf pool: delay
09/15/2021 11:50:54 vte1 VT: DLm0642E: Internal Error: cannot get buffer from DevBuf pool: delay
09/15/2021 11:50:55 vte1 VT: DLm0642E: Internal Error: cannot get buffer from DevBuf pool: delay
09/15/2021 11:50:55 vte1 VT: DLm0642E: Internal Error: cannot get buffer from DevBuf pool: delay
09/15/2021 11:50:55 vte1 VT: DLm0642E: Internal Error: cannot get buffer from DevBuf pool: delay

10/02/2021 05:53:17 vte1 VT: DLm0899I: Tapelib /tapelibNBDEV/01 thread has been in state: 01009230 for 619 seconds
10/02/2021 05:53:17 vte1 VT: DLm0899I: Tapelib /tapelibNBDEV/02 thread has been in state: 01009230 for 629 seconds
10/02/2021 05:57:17 vte1 VT: DLm0899I: Device 8108 has been in state: 4D10200D for 611 seconds
10/02/2021 06:00:31 vte1 VT: DLm0207W: Device 8023 bypassing stalled filesystem /tapelibNBDEV/01 (stalled for 1054 seconds)(build list)(01009230)
10/02/2021 06:00:31 vte1 VT: DLm0207W: Device 8023 bypassing stalled filesystem /tapelibNBDEV/02 (stalled for 1064 seconds)(build list)(01009230)

Cause

Um problema de código foi introduzido no DLm versão 5.4.0.0, o que pode causar um atraso na liberação do buffer do dispositivo após o uso durante operações de eliminação ou exclusão. 

Esse é um problema de falta de buffer em que o pool de buffer fica esgotado durante operações intensas de eliminação ou exclusão, causando atrasos em cascata quando outros threads que tentam obter um buffer precisam esperar.

Resolution

O cliente deverá executar a correção imediata, reiniciando o aplicativo Virtuent ou reinicializando o VTE.

Esse problema é resolvido no DLm 5.4.0.1 e no código posterior.

Affected Products

Disk Library for mainframe DLm2500, Disk Library for mainframe DLm8500
Article Properties
Article Number: 000191670
Article Type: Solution
Last Modified: 21 Oct 2025
Version:  8
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