Dell Display and Peripheral Manager for macOS

Note: Dell Display and Peripheral Manager (DDPM) for macOS replaces Dell Display Manager (DDM) for macOS. Download DDPM for macOS to continue using your devices with no problems.

What is Dell Display and Peripheral Manager for macOS?

Dell Display and Peripheral Manager (DDPM) for macOS is a free application that helps to manage your Dell monitors and webcams on Apple computers. Adjust display settings, organize windows with Easy Arrange layouts, control webcam settings, and keep your devices up to date, all from your Mac's menu bar.

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Table of Contents:

1. Supported Devices
2. Device Requirements
3. Before Starting
4. Download and Install DDPM
5. Getting Started
6. Key Features
7. Quick Troubleshooting
8. Additional Resources
9. Frequently Asked Questions

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Supported Devices:

Dell Monitors

DDPM for macOS supports Dell monitors in the following series that have launched after 2018.

Supported Monitor Series:

• Dell C Series
  • C5519Q
  • C5519QA
  • C5522QT
  • C6522QT
  • C7520QT
  • C8621QT
  • C2422HE
  • C2722DE
  • C3422WE
  • C2423H
  • C2723H
• Dell P Series
  • P2424HEB
  • P2724DEB
  • P3424WEB
  • P5524Q
  • P5524QT
  • P6524QT
  • P7524QT
  • P8624QT
  • P2425E
  • P2425HE
  • P2725HE
  • P5525QC
  • P2425DE
  • P2725DE
  • P2725QE
  • P3225DE
  • P3225QE
  • P3425WE
  • P7525QT
  • P2426HEB
  • P2726DEB
  • P3426WEB
  • P2426HEV
  • P2726DEV
  • P3426WEV
  • P2426HE*
  • P2426E*
  • P2726HE*
• Dell S Series
  • S2725QC
  • S3225QC
  • S3425DW
• Dell UltraSharp (U) Series
  • U3219Q
  • U3419W
  • U4919DW
  • U2520D
  • U2520DR
  • U2720Q
  • U2720QM
  • U4320Q
  • 2421E
  • U2421HE
  • U2721DE
  • U3421WE
  • U3821DW
  • U4021QW
  • U2422H
  • U2422HE
  • U2422HX
  • U2722D
  • U2722DE
  • U2722DX
  • U2723QE
  • U2723QX
  • U3023E
  • U3223QE
  • U3223QZ
  • U3423WE
  • U4323QE
  • U3224KB
  • U3224KBA
  • U4924DW
  • U2424H
  • U2424HE
  • U2724D
  • U2724DE
  • U3824DW
  • U3425WE
  • U4025QW
  • U2725QE
  • U3225QE
  • U5226KW
  • U3226Q
• Dell UltraSharp Premier Color (UP) Series
  • UP2720Q
  • UP2720QA
  • UP3221Q

Dell webcams

Supported Models:

• Dell webcam WB3023
• Dell Pro webcam WB5023
• Dell UltraSharp webcam WB7022

Device Requirements:

Compatible with Mac Devices

DDPM supports Mac devices launched after 2018:

• MacBook Pro
• MacBook Air
• Mac Mini
• Mac Pro
• Mac Studio

Compatible macOS Versions and Processor Support

DDPM support varies depending on the Mac's processor and macOS version:

For Apple Silicon Macs (M1, M2, M3, M4, and newer):

• macOS 14 (Sonoma): Full support
• macOS 15 (Sequoia): Full support
• macOS 26 (Tahoe): Full support

For Intel Processor Macs:

• macOS 14 (Sonoma): Limited support
• macOS 15 (Sequoia): Limited support
• macOS 26 (Tahoe): Limited support
• macOS 13 (Ventura) or older: No support

Important Notice: Dell is transitioning support to Apple Silicon processors only. Intel-based Macs receive limited or no support for new monitors and peripherals. For full functionality with new Dell products, use an Apple Silicon Mac with the latest macOS version.

Before Starting:

Enable Display Data Channel/Command Interface (DDC/CI) on the Monitor.

DDPM requires DDC/CI to communicate with the monitor.

To enable DDC/CI:

1. Press the menu button on the monitor
2. Go to Others in the On-Screen Display menu
3. Find DDC/CI and set it to On

Connect the Monitor or webcam.

For Monitors:

• Connect using USB-C, HDMI, or DisplayPort for video
• For full DDPM functionality, also connect the USB upstream (USB Type-B) cable or use USB-C
• For Apple Silicon Macs, ensure that the USB upstream cable is connected

For webcams:

• Connect using USB cable
• Wait a few seconds after unplugging before reconnecting

Grant Permissions

When using DDPM features for the first time, macOS requests permissions:

• Notifications: Allow DDPM to send notifications
• Accessibility: Required for Easy Arrange and Network Keyboard, Video, Mouse (KVM) features on supported monitors
• Camera: Required for webcam features
• Local Network (macOS 15+): Required for Network KVM features on supported monitors

Follow the on-screen instructions to grant these permissions in System Settings.

Download and Install DDPM:

Download Options.

Direct Download: Browse: Dell Display and Peripheral Manager download page

From Device Support Page:

1. Go to Dell Support
2. Enter the monitor or webcam model name
3. Go to Drivers & Downloads
4. Download Dell Display and Peripheral Manager for Mac

Installation

1. Open the downloaded .dmg file
2. Drag DDPM to the Applications folder
3. Launch DDPM from Applications
4. Grant permissions when prompted

Getting Started:

Access the Menu Launcher

Click the DDPM icon in the Mac's menu bar (status bar) to open the Menu Launcher. This provides quick access to commonly used features.

Quick Access Hotkey: Press Ctrl+Shift+D to open the Menu Launcher for the monitor where the mouse's cursor is located.

When Multiple Monitors Are Connected:

• Select the monitor from the drop-down list at the top
• Select a monitor and its screen briefly dims to show which monitor is selected
• Move the cursor to any monitor and press Ctrl+Shift+D to access that monitor's settings

Main Menu

For more detailed settings, access the main menu by:

• Right-clicking the DDPM icon and selecting Open Dell Display and Peripheral Manager
• Clicking the menu icon in the Menu Launcher

Key Features:

Monitor Management.

Display Settings:

• Adjust brightness and contrast levels
• Schedule brightness changes for day/night
• Auto-adjust based on ambient light (supported monitors with sensors)
• Synchronize settings across multiple monitors
• Configure resolution and refresh rate
• Change monitor orientation

Input Source Management:

• Switch between video inputs (HDMI, DisplayPort, USB-C)
• Configure Picture-in-Picture (PIP) and Picture-by-Picture (PBP) modes
• Assign hotkeys for quick input switching
• Name each input source for identification

Color Management:

• Select color presets (Standard, Movie, Game, Music, Voice)
• Auto-switch color presets based on active application
• Configure the ICC color profiles
• Enable Night Shift for comfortable viewing
• USB-C prioritization settings (High Data Speed or High Resolution)

Audio Control:

• Adjust internal speaker volume
• Mute or unmute speakers and microphone
• Select audio profiles optimized for different content
• Configure PBP audio source priority
• Enable Spatial Audio for immersive sound

Workspace Organization with Easy Arrange

Predefined Layouts:

• Select from integrated screen layouts to divide your display into zones
• Drag applications to zones, they automatically snap into place
• Works in both landscape and portrait monitor orientations

Custom Layouts:

• Create custom layouts by arranging windows on the screen, then saving the layout
• Edit existing layouts by adjusting zone boundaries
• Add frequently used custom layouts to your collection

Easy Memory:

• Save applications and files in specific layouts as profiles
• Launch profiles manually, on schedule, or at startup
• Restore your workspace automatically when reconnecting monitors

Application Window Snap:

• Drag any application to see a floating menu of recent layouts
• Drop the application into your wanted layout zone
• Quickly organize windows without opening the main menu

Hotkeys:

• Assign keyboard shortcuts to snap windows to screen regions
• Quick access to recently used layouts
• Snap windows to halves, quarters, or custom zones

KVM Features

USB KVM (For Multiple Computers on One Monitor):

• Works on supported monitors only
• Share keyboard and mouse between computers connected to the same monitor
• Switch between computers using hotkeys
• Works with PIP/PBP modes for side-by-side computer display
• Quick USB port switching

Network KVM (Share Across Networked Computers):

• Works on supported monitors only
• Share keyboard and mouse between any computers on your network
• Transfer files securely between computers
• Connect up to four computers in a cluster
• Mouse crossing: Move cursor across screens to switch control
• Clipboard sharing for text, images, and files
• End-to-end encrypted communication

Webcam Control

Camera Settings:

• Select from camera presets (Smooth, Vibrant, Warm) or create custom presets
• Enable AI Auto Framing to stay centered in the frame
• Adjust Field of View (65°, 78°, 90°)
• Configure zoom level and autofocus
• Mirror video display

Image Quality:

• Enable High Dynamic Range (HDR)
• Auto White Balance
• Adjust brightness, sharpness, contrast, and saturation
• Anti-flicker settings for different lighting conditions

Microphone:

• Mute or unmute the integrated webcam microphone
• Available on WB5023 and WB3023 models

Energy Management

PowerNap:

• Reduces power consumption when screensaver activates
• Choose to minimize brightness or put the monitor to sleep
• Automatically disabled during PIP/PBP use

Restore Application Window Layout.

Automatic Window Positioning:

• Save your current window positions
• DDPM restores windows to saved positions when reconnecting the monitors
• Works across different monitor configurations
• Useful when switching between office and home setups
• Remembers layouts for different monitor models

Quick Troubleshooting:

Monitor Not Detected.

If DDPM cannot find your monitor:

1. Check that your monitor is on the supported devices list
2. Ensure DDC/CI is enabled in your monitor's OSD menu
3. For HDMI connections, also connect the USB upstream cable
4. Remove any adapters, hubs, or extenders between your Mac and monitor
5. If using "Mirror Display" mode, change to "Extended Display" or "Main Display"
6. Restart DDPM from the menu bar

Webcam Not Detected

1. Check that your webcam appears in System Information under USB devices
2. Grant Camera permission to DDPM in System Settings > Privacy and Security
3. Wait at least 10 seconds after unplugging before reconnecting
4. Try a different USB port
5. Restart your Mac

Network KVM Cannot Connect.

1. Check Firewall settings in System Settings
2. Ensure that DDPM is allowed for incoming connections
3. Grant Local Network permission (macOS 15+)
4. Verify ports 5566, 5567, and 5568 are open
5. Contact your network administrator if on a corporate network
6. Disable Apple Universal Control if enabled

Easy Arrange Not Working.

1. Grant Accessibility permission to DDPM in System Settings
2. Enable "Minimize windows into application icon" in Dock and Menu Bar settings
3. Some applications may not support window snapping
4. Check that your monitor configuration supports the selected layout

Application does not Update or Install.

For those using Intel Mac:

• If running macOS 13 (Ventura) or older, DDPM is not supported
• On macOS 14+ with an Intel processor, expect limited support
• Consider upgrading to an Apple Silicon Mac for full support

For everyone:

• Check that the latest macOS version installed
• Administrator privileges are required
• Try downloading the installer again
• Check available disk space

For complete troubleshooting information, see the troubleshooting section in the: Manual

Additional Resources:

Detailed Documentation

User Guide:
Dell Display and Peripheral Manager for Mac User's Guide

Administrator Guide:
Dell Display and Peripheral Manager Administrator Guide for macOS

The comprehensive guide covers:

• Detailed feature explanations and step-by-step instructions
• Advanced configuration options for displays and webcams
• Complete Easy Arrange and KVM setup guides
• Troubleshooting procedures

Updates and Reports

Check for Updates:

• Right-click the DDPM icon and select Check for a new version
• Or go to Settings > Update to check for software and firmware updates

Generate Diagnostic Report:

• Right-click DDPM icon and select Save diagnostic report
• Or go to Settings > General > Save diagnostic report
• Send this file to Dell Support when requesting assistance

Generate Monitor Asset Report:

• Right-click DDPM icon and select Save monitor asset report
• Contains Extended Display Identification Data (EDID) for all connected monitors

Get Help.

In-App Help:

• Click the ? icon in DDPM to access help
• View software version and connected device information
• Access quick links to support resources

Frequently Asked Questions:

Q: Does the Dell Display Firmware need updated to Support Dell Display and Peripheral Manager for Mac?
A: Yes, the Dell monitor must be updated to the latest firmware version to work with Dell Display and Peripheral Manager for Mac.
To update display firmware:

1. Go to the Dell Drivers & Downloads page.
2. Enter the Monitor Model Number or Service Tag.
3. Select Apple macOS and download the firmware package.
4. Connect your Type-C or Thunderbolt cable to your monitor, Run the Firmware Package, and follow the on-screen instructions to complete the firmware update for your monitor.

Q: Is Dell Display and Peripheral Manager for macOS supported on a VDI Desktop?
A: Dell Display and Peripheral Manager for macOS does not support VDI Desktop or other virtualized environment.

Q: Does the Dell Display and Peripheral Manager Software Work on All Apple Products?
A: The Dell Display and Peripheral Manager supports the following devices with M1, M2, M3, M4, and M5 silicon processors: MacBook Air, Mac Mini, and Mac Pro It does not support the iMac. macOS versions 12, 13, 14, 15, 26 are supported.

Q: Does DDPM work with non-Dell monitors or webcams?
A: No, DDPM is designed exclusively for Dell-branded monitors and webcams.

Q: Does DDPM work on an Intel Mac?
A: It does work on an Intel Mac but with limitations. Full support is only available on Apple Silicon Macs (M1, M2, M3, M4, and newer). Intel Macs running macOS 14 or later have limited support with no future updates or bug fixes.

Q: Why does DDPM not work on the iMac?
A: DDPM does not support iMac computers because iMacs have integrated displays that do not use the same external display communication protocols.

Q: Are managing multiple monitors possible?
A: Yes, DDPM displays all connected Dell monitors. Select each monitor from the drop-down menu to adjust settings individually, or enable "Synchronize between monitors" to apply settings to all monitors.

Q: What is the difference between USB KVM and Network KVM?
A: USB KVM: Share keyboard and mouse between computers connected to the same monitor (simple setup). Network KVM: Share keyboard, mouse, and files between any computers on your network (requires network configuration and open firewall ports). KVM feature is available on supported monitors only. Check your monitors Manual for details.

Q: Does DDPM slow the Mac down?
A: No, DDPM uses minimal system resources and runs quietly in the background.

Q: How easy is it to uninstall DDPM?
A: Right-click the DDPM icon in the menu bar and select Uninstall. Administrator privileges are required to complete the uninstallation.

Q: Why do some features require permissions?
A: macOS security requires explicit permission for applications to access certain features. DDPM needs:

• Notifications: To alert about updates and changes
• Accessibility: To rearrange windows with Easy Arrange
• Camera: To adjust webcam settings
• Local Network: To connect computers using Network KVM

Q: Are DDPM features available if the Mac is in Mirror Display mode?
A: No, DDPM requires the external monitor to be in Extended Display or Main Display mode. Change this in System Settings > Displays.

Q: Does DDPM support Apple Universal Control?
A: No, Network KVM automatically disconnects when Apple Universal Control is enabled, as the two features conflict.

Q: What happens if a monitor is replaced in a multi-monitor setup?
A: Use the Import/Export feature to save your settings before replacing the monitor. After connecting the new monitor (same model), import the saved settings to restore the configuration.