PowerStore: Simple Network Management Protocol (SNMP) Traps not received by server

Summary: A misconfigured SNMP server prevents SNMP traps from being received. It may also cause the PowerStore Manager to become slow or unavailable.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Symptoms

Configuring an SNMP server that is down or nonexistent prevents SNMP traps from being sent for alert notifications.  

Attempts to contact the SNMP server may cause PowerStore Manager slowdowns.

Cause

The SNMP Trap sending code is blocking Control Path (management services) while trying to contact a nonexistent or nonaccessible server.

Resolution

This issue is resolved by ensuring that the SNMP server configured on the PowerStore is up and reachable.  

In order to configure SNMP in PowerStore, both node management IPs must be used at the SNMP manager end.

Affected Products

PowerStore
Article Properties
Article Number: 000203267
Article Type: Solution
Last Modified: 17 Feb 2025
Version:  2
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.