Kan ikke aktivere Dell Encryption-slutpunkter via en Dell Security Management front end-server

Summary: Efter opgradering af Dell Security Management Server til 11.5 kan Dell Encryption-klienter ikke længere aktiveres via front end-servere.

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Symptoms

Berørte produkter:

  • Dell Security Management Server
  • Dell Security Management Server Virtual

Berørte versioner:

  • v11.5

Efter opgradering af Dell Security Management Server-backend-serveren til version 11.5 kan Dell Encryption-slutpunkter ikke længere aktiveres via front end-servere.

Problemet kan identificeres ved søgning efter følgende fejl i den output.log fil for sikkerhedsservertjenesten på Dell Security Management Server-backendserveren.

2022-09-09T15:26:25,065 INFO  XSERVER [qtp1015754443-3680] - XML-RPC request received from 172.XXX.XXX.XXX
2022-09-09T15:26:25,065 ERROR XSERVER [qtp1015754443-3680] - Invalid MediaType received: application/octet-stream, from 172.XXX.XXX.XXX
2022-09-09T15:27:02,741 INFO  XSERVER [qtp1015754443-3153] - XML-RPC request received from 172.XXX.XXX.XXX

Cause

Ikke relevant

Resolution

Løsningen på dette problem findes i v11.6 og nyere.

For at kontakte support kan du bruge internationale supporttelefonnumre til Dell Data Security.
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Affected Products

Dell Encryption
Article Properties
Article Number: 000204787
Article Type: Solution
Last Modified: 26 Apr 2024
Version:  4
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