VxRail: Aktualizacja kończy się niepowodzeniem z błędem "java.lang.NullPointerException: null"
Summary: Aktualizacja VxRail z błędem "java.lang.NullPointerException: null" z powodu wpisów w pliku /etc/hosts.
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Symptoms
W Lcm-web.log występuje limit czasu dla checkCertNeedUpdate.sh skryptu.
Lcm-web.log
2023-01-09 09:36:05,236 ERROR [LCM] [lcm-core-0] c.v.c.c.ScriptServiceImpl [ScriptServiceImpl.java:484] Script command error (/etc/vmware-marvin/scripts/lcm/s cripts/checkCertNeedUpdate.sh): [/bin/sh, /usr/lib/vmware-marvin/marvind/temp/12593456204235591740.tmp, ] 2023-01-09 09:36:05,237 WARN [LCM] [lcm-core-0] c.v.c.c.ScriptServiceImpl [ScriptServiceImpl.java:485] [/etc/vmware-marvin/scripts/lcm/scripts/checkCertNeedUpdate.sh]: Timed out, null return code. 2023-01-09 09:36:05,237 INFO [LCM] [lcm-core-0] c.v.c.c.ScriptServiceImpl [ScriptServiceImpl.java:486] [/etc/vmware-marvin/scripts/lcm/scripts/checkCertNeedUpdate.sh@localhost]: <stdout> 2023-09-14 09:56:12,247 WARN [SURROGATE] [lcm-core-0] c.v.c.c.ScriptServiceImpl [ScriptServiceImpl.java:485] [/etc/vmware-marvin/scripts/lcm/scripts/checkVxmCertExpiredAndDNS.sh]: Timed out , null return code. 2023-09-14 09:56:12,247 INFO [SURROGATE] [lcm-core-0] c.v.c.c.ScriptServiceImpl [ScriptServiceImpl.java:486] [/etc/vmware-marvin/scripts/lcm/scripts/checkVxmCertExpiredAndDNS.sh@localhost]: <stdout> 2023-09-14 09:56:12,248 ERROR [SURROGATE] [lcm-core-0] c.v.l.c.c.p.VxRailManagerCertVerifyPrechecker [VxRailManagerCertVerifyPrechecker.java:112] Failed to verify if the certificate expired or expired soon. 2023-09-14 09:56:12,249 INFO [SURROGATE] [lcm-core-0] c.e.m.m.e.DynamicReloadableResourceBundleMessageSource [DynamicReloadableResourceBundleMessageSource.java:17] Try to translate message: Pre-checking failure: Failed to verify the VxRail Manager certificate. Contact Support to fix it. 2023-09-14 09:56:12,249 INFO [SURROGATE] [lcm-core-0] c.e.m.m.e.DynamicReloadableResourceBundleMessageSource [DynamicReloadableResourceBundleMessageSource.java:19] Succeeded to translate me ssage: Pre-checking failure: Failed to verify the VxRail Manager certificate. Contact Support to fix it. -> Pre-checking failure: Failed to verify the VxRail Manager certificate. Contact Su pport to fix it. 2023-09-14 09:56:12,249 ERROR [SURROGATE] [lcm-core-0] c.v.l.s.LcmCheckHelperService [LcmCheckHelperService.java:91] Pre-checking failure: Failed to verify the VxRail Manager certificate. C ontact Support to fix it. com.vce.lcm.exception.LCMException: Pre-checking failure: Failed to verify the VxRail Manager certificate. Contact Support to fix it.
Po ręcznym uruchomieniu skryptu checkCertNeedUpdate.sh/checkVxmCertExpiredAndDNS.sh trwa to ponad pięć minut.
Cause
Plik /etc/hosts ma nazwę fqdn narzędzia VxRail Manager i ::1 wpisy, które powodują to opóźnienie w skrypcie.
Resolution
Rozwiązanie problemu:
- Wykonaj kopię zapasową pliku hosts
cp /etc/hosts /etc/hosts.bak. - Za pomocą VI usuń nazwę fqdn vxrail Manager i
::1Z/etc/hostsprogramu NetWorker. - Uruchom skrypt ponownie, a dane wyjściowe powinny zostać natychmiast wyświetlone.
- Ponów próbę uaktualnienia.
Plik hosts przed modyfikacją:
vxrail:/var/log/mystic # cat /etc/hosts # VAMI_EDIT_BEGIN # Generated by Studio VAMI service. Do not modify manually. 127.0.0.1 vxrail.examplevxrail.com vxrail localhost ::1 vxrail.examplevxrail.com vxrail localhost ipv6-localhost ipv6-loopback # VAMI_EDIT_END
Plik hosts po modyfikacji:
vxrail:/var/log/mystic # cat /etc/hosts # VAMI_EDIT_BEGIN # Generated by Studio VAMI service. Do not modify manually. 127.0.0.1 vxrail localhost vxrail.examplevxrail.com vxrail localhost ipv6-localhost ipv6-loopback # VAMI_EDIT_END
Affected Products
VMWare Cloud on Dell EMC VxRail E560F, VMWare Cloud on Dell EMC VxRail E560N, VxRail Appliance Family, VxRail Appliance Series, VxRail E560 VCF, VxRail E560F VCF, VxRail E560N VCF, VxRail G560 VCF, VxRail G560F VCF, VxRail P570 VCF, VxRail P570F VCF
, VxRail P580N VCF, VxRail S570 VCF, VxRail Software, VxRail V570 VCF, VxRail V570F VCF
...
Article Properties
Article Number: 000207426
Article Type: Solution
Last Modified: 15 Sept 2025
Version: 3
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