VxRail. Сбой модернизации с ошибкой «java.lang.NullPointerException: null»
Summary: Модернизация VxRail с ошибкой «java.lang.NullPointerException: null» из-за записей в файле /etc/hosts.
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Symptoms
В Lcm-web.log истекло время ожидания для checkCertNeedUpdate.sh сценария.
Lcm-web.log
2023-01-09 09:36:05,236 ERROR [LCM] [lcm-core-0] c.v.c.c.ScriptServiceImpl [ScriptServiceImpl.java:484] Script command error (/etc/vmware-marvin/scripts/lcm/s cripts/checkCertNeedUpdate.sh): [/bin/sh, /usr/lib/vmware-marvin/marvind/temp/12593456204235591740.tmp, ] 2023-01-09 09:36:05,237 WARN [LCM] [lcm-core-0] c.v.c.c.ScriptServiceImpl [ScriptServiceImpl.java:485] [/etc/vmware-marvin/scripts/lcm/scripts/checkCertNeedUpdate.sh]: Timed out, null return code. 2023-01-09 09:36:05,237 INFO [LCM] [lcm-core-0] c.v.c.c.ScriptServiceImpl [ScriptServiceImpl.java:486] [/etc/vmware-marvin/scripts/lcm/scripts/checkCertNeedUpdate.sh@localhost]: <stdout> 2023-09-14 09:56:12,247 WARN [SURROGATE] [lcm-core-0] c.v.c.c.ScriptServiceImpl [ScriptServiceImpl.java:485] [/etc/vmware-marvin/scripts/lcm/scripts/checkVxmCertExpiredAndDNS.sh]: Timed out , null return code. 2023-09-14 09:56:12,247 INFO [SURROGATE] [lcm-core-0] c.v.c.c.ScriptServiceImpl [ScriptServiceImpl.java:486] [/etc/vmware-marvin/scripts/lcm/scripts/checkVxmCertExpiredAndDNS.sh@localhost]: <stdout> 2023-09-14 09:56:12,248 ERROR [SURROGATE] [lcm-core-0] c.v.l.c.c.p.VxRailManagerCertVerifyPrechecker [VxRailManagerCertVerifyPrechecker.java:112] Failed to verify if the certificate expired or expired soon. 2023-09-14 09:56:12,249 INFO [SURROGATE] [lcm-core-0] c.e.m.m.e.DynamicReloadableResourceBundleMessageSource [DynamicReloadableResourceBundleMessageSource.java:17] Try to translate message: Pre-checking failure: Failed to verify the VxRail Manager certificate. Contact Support to fix it. 2023-09-14 09:56:12,249 INFO [SURROGATE] [lcm-core-0] c.e.m.m.e.DynamicReloadableResourceBundleMessageSource [DynamicReloadableResourceBundleMessageSource.java:19] Succeeded to translate me ssage: Pre-checking failure: Failed to verify the VxRail Manager certificate. Contact Support to fix it. -> Pre-checking failure: Failed to verify the VxRail Manager certificate. Contact Su pport to fix it. 2023-09-14 09:56:12,249 ERROR [SURROGATE] [lcm-core-0] c.v.l.s.LcmCheckHelperService [LcmCheckHelperService.java:91] Pre-checking failure: Failed to verify the VxRail Manager certificate. C ontact Support to fix it. com.vce.lcm.exception.LCMException: Pre-checking failure: Failed to verify the VxRail Manager certificate. Contact Support to fix it.
Когда вы запускаете скрипт checkCertNeedUpdate.sh/checkVxmCertExpiredAndDNS.sh вручную, это занимает более пяти минут.
Cause
Файл /etc/hosts содержит полное доменное имя VxRail Manager и ::1 записи, которые вызывают эту задержку в скрипте.
Resolution
Для решения этой проблемы выполните следующие действия.
- Создайте резервную копию файла hosts
cp /etc/hosts /etc/hosts.bak. - С помощью VI удалите полностью определенное доменное имя Vxrail Manager и
::1Из/etc/hosts. - Запустите сценарий еще раз, и он должен сразу же вывести выходные данные.
- Повторите попытку модернизации.
Файл hosts до изменения:
vxrail:/var/log/mystic # cat /etc/hosts # VAMI_EDIT_BEGIN # Generated by Studio VAMI service. Do not modify manually. 127.0.0.1 vxrail.examplevxrail.com vxrail localhost ::1 vxrail.examplevxrail.com vxrail localhost ipv6-localhost ipv6-loopback # VAMI_EDIT_END
Файл hosts после изменения:
vxrail:/var/log/mystic # cat /etc/hosts # VAMI_EDIT_BEGIN # Generated by Studio VAMI service. Do not modify manually. 127.0.0.1 vxrail localhost vxrail.examplevxrail.com vxrail localhost ipv6-localhost ipv6-loopback # VAMI_EDIT_END
Affected Products
VMWare Cloud on Dell EMC VxRail E560F, VMWare Cloud on Dell EMC VxRail E560N, VxRail Appliance Family, VxRail Appliance Series, VxRail E560 VCF, VxRail E560F VCF, VxRail E560N VCF, VxRail G560 VCF, VxRail G560F VCF, VxRail P570 VCF, VxRail P570F VCF
, VxRail P580N VCF, VxRail S570 VCF, VxRail Software, VxRail V570 VCF, VxRail V570F VCF
...
Article Properties
Article Number: 000207426
Article Type: Solution
Last Modified: 15 Sept 2025
Version: 3
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