Avamar: Falha no registro do client ou proxy com o erro avagent <41044>: O certificado é válido de "x" a "x"
Summary: Avamar: Falha no registro do client ou proxy com o erro avagent <41044>: O certificado é válido de "x" a "x".
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Symptoms
Ao tentar registrar um client ou um proxy, o seguinte erro é relatado em avagent.log.
avagent Error <41044>: Certificate is valid from 'Feb 20 18:37:47 2018 GMT' to 'Feb 19 18:37:47 2023 GMT
Cause
Isso acontece quando a CA raiz do Avamar expira. O certificado e a data de expiração podem ser visualizados com este comando:
keytool -list -v -keystore /usr/local/avamar/lib/avamar_keystore -storepass $(avlockbox.sh -r keystore_passphrase)
No aviso de amostra, a linha "Válido de" mostra o vencimento que corresponde ao avagent.log:
Keystore type: PKCS12
Keystore provider: JsafeJCE
Your keystore contains 3 entries
Alias name: mcrsatls
Creation date: Dec 14, 2021
Entry type: PrivateKeyEntry
Certificate chain length: 1
Certificate[1]:
Owner: CN=avamar.host.com, CN=Avamar Server RSA TLS, OU=BRS Division, O= EMC Corp, L=Irvine, ST=California, C=US
Issuer: CN=avamar.host.com, OU=BRS Division, O=EMC Corp, L=Irvine, ST=Ca lifornia, C=US
Serial number: defcca81e2fc62a2
Valid from: Tue Feb 20 13:37:47 EST 2018 until: Sun Feb 19 13:37:47 EST 2023
Certificate fingerprints:
SHA1: D8:D2:2B:32:2E:FD:F8:BC:0F:F1:EB:E6:F9:46:F5:04:32:B5:65:82
SHA256: 22:4F:AA:D0:9B:AC:E7:28:E3:CF:F4:7D:D4:BD:D5:E6:21:3D:5C:AD:FC: 06:71:05:DD:1D:57:68:57:41:80:D4
Signature algorithm name: SHA512withRSA
Subject Public Key Algorithm: 3072-bit RSA key
Version: 3
*******************************************
*******************************************
Alias name: mcecroot
Creation date: Dec 14, 2021
Entry type: PrivateKeyEntry
Certificate chain length: 1
Certificate[1]:
Owner: CN=avamar.host.com, OU=BRS Division, O=EMC Corp, L=Irvine, ST=Cal ifornia, C=US
Issuer: CN=avamar.host.com, OU=BRS Division, O=EMC Corp, L=Irvine, ST=Ca lifornia, C=US
Serial number: 8a03abfb38cfe938
Valid from: Tue Feb 20 13:37:46 EST 2018 until: Sun Feb 19 13:37:46 EST 2023
Certificate fingerprints:
SHA1: 15:1A:3C:FF:78:0B:B8:8A:01:96:28:B6:1D:A4:74:E9:8C:C7:17:35
SHA256: BB:96:7B:87:E1:E3:55:82:4D:20:4D:7C:2A:3B:DF:D1:8D:34:C0:E0:12: B1:F9:01:5B:5F:9B:35:C1:B7:97:30
Signature algorithm name: SHA512withECDSA
Subject Public Key Algorithm: 384-bit EC key
Version: 3
*******************************************
*******************************************
Alias name: mcrsaroot
Creation date: Dec 14, 2021
Entry type: PrivateKeyEntry
Certificate chain length: 1
Certificate[1]:
Owner: CN=avamar.host.com, OU=BRS Division, O=EMC Corp, L=Irvine, ST=Cal ifornia, C=US
Issuer: CN=avamar.host.com, OU=BRS Division, O=EMC Corp, L=Irvine, ST=Ca lifornia, C=US
Serial number: b0e0f2bbf52f6905
Valid from: Tue Feb 20 13:37:47 EST 2018 until: Sun Feb 19 13:37:47 EST 2023
Certificate fingerprints:
SHA1: FF:69:3F:46:13:15:6D:35:2D:AD:16:93:F7:A1:25:69:7F:69:7E:27
SHA256: 98:28:85:1D:F9:81:A8:E4:1F:30:A0:70:9B:C5:E2:9D:12:57:B8:09:A7: EF:46:23:72:DE:CC:31:05:6A:AB:8B
Signature algorithm name: SHA512withRSA
Subject Public Key Algorithm: 3072-bit RSA key
Version: 3
*******************************************
*******************************************Resolution
Siga o artigo 000067229 para fazer download da sessão de configuração de segurança avp para a versão do Avamar que você está executando. Execute o pacote e marque a caixa para gerar todos os novos certificados, conforme mostrado na captura de tela abaixo.
Affected Products
AvamarArticle Properties
Article Number: 000211737
Article Type: Solution
Last Modified: 21 July 2025
Version: 3
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