PPDM：还原失败，并显示“vCenter task failed：指定的参数不正确：快照 ID”
Summary: PowerProtect Data Manager 无法使用 SDM 将虚拟机 （VM） 还原到 vCenter。PowerProtect Data Manager VMware 虚拟机还原失败，并显示以下错误消息：“vCenter task failed：指定的参数不正确：快照 ID”
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Symptoms
将 VMware vCenter ESXi 8.0.u1 或更高版本与低于 19.14 的 PowerProtect Data Manager 版本配合使用时，虚拟机还原作业失败，并显示：
ARV0019: VM Direct engine is unable to to restore the virtual machine 'VMName' on vCenter 'vCenterName' because of a vCenter API issue.
在“阅读更多”部分下，将报告类似于以下内容的错误消息：
Session 'xxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx' is unsuccessful: Unable to perform full-restore SDM operation. Unsuccessful after 99 attempts over <time>. The vCenter task for 'SDM Commit Restore' completed with state 'error'. The vCenter task failed: A specified parameter was not correct: snapshot Id
Cause
VMware vCenter ESXi 8.0.u1 与 PowerProtect Data Manager 版本 19.14 及更高版本兼容。
Resolution
如果遇到此问题，请将 PowerProtect Data Manager 升级到版本 19.14 或更高版本。
如果无法做到这一点，并且 vCenter ESXi 主机为 8.0.u1，请联系 戴尔技术支持 并提及本文 ID。
Products
PowerProtect Data Manager Software, PowerProtect DM5500Article Properties
Article Number: 000216715
Article Type: Solution
Last Modified: 02 Sept 2025
Version: 4
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