Unresponsive Touchpad Edge on Dell Latitude 2-in-1 Laptop
Summary: Learn about the unresponsive edges of the touchpad on a Dell Latitude 9440 2-in-1 or Latitude 9450 2-in-1 laptop. Learn where the touchpad is designed to operate.
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Symptoms
The touchpad of a Latitude 9440 2-in-1 or Latitude 9450 2-in-1 Dell laptop is designed to have an inoperative area surrounding the active area. This area does not respond to:
- Moving your finger on the inoperative area
- Clicking the left or right button in the inoperative area
A dragging input may encounter an unexpected release when your finger reaches the edge area of the touchpad.
The inoperative edges are:
- 10 mm (0.3937 in) from the top
- 3 mm (0.1181 in) from the left and right sides
- 9 mm (0.3543 in) from the bottom
Figure 1: Inactive area on the edge of the touchpad
Affected Platforms:
- Latitude 9440 2-in-1
- Latitude 9450 2-in-1
Cause
Not applicable
Resolution
The touchpad is working as designed.
Affected Products
Latitude 9440 2-in-1, Latitude 9450 2-in-1Article Properties
Article Number: 000223569
Article Type: Solution
Last Modified: 20 May 2026
Version: 4
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