Avamar: FEJLEN "SSH-dæmonen kører ikke" Efter installation af OS-pakke 2024R1v2

Summary: Management Console Server (MCS) rapporterer fejlagtigt, at SSH-dæmonen kører efter installation af OS-opdateringspakke 2024R1v2, som opgraderer OpenSSH-versionen.

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Symptoms

Efter installation af OS-sikkerhedspakke 2024R1v2 logføres en hændelse:

89790	2024-05-22 12:44:28 MDT	22706	SYSTEM	ERROR	PROCESS	Avamar	The ssh daemon is not running.
SSH-processen ser ud til at køre fint: 
root@AV_server:~/#: ps -ef|grep ssh
root       483     1  0 May01 ?        00:00:00 sshd: /usr/sbin/sshd -D [listener] 0 of 10-100 startups
root      7168   483  0 08:33 ?        00:00:00 sshd: root@pts/0
root      7238  7172  0 08:33 pts/0    00:00:00 grep --color=auto ssh
  
root@AV_server:~/#: systemctl status sshd.service
● sshd.service - OpenSSH Daemon
   Loaded: loaded (/usr/lib/systemd/system/sshd.service; enabled; vendor preset: disabled)
   Active: active (running) since Wed 2024-05-01 16:35:33 EDT; 3 weeks 0 days ago
Main PID: 483 (sshd)
    Tasks: 3150
   CGroup: /system.slice/sshd.service
           ├─  483 sshd: /usr/sbin/sshd -D [listener] 0 of 10-100 startups
           ├─15784 sshd: root@pts/0
           ├─15786 -bash
           ├─15960 systemctl status sshd.service
           ├─20099 ./gsan restart --runlevel=fullaccess --clientssl=true --al...
          └─20100 ./gsan restart --runlevel=fullaccess --clientssl=true --al...

May 23 09:09:53 AV_server ddrmaint.bin[15737]: Info: cplist::format_cp_l...
May 23 09:09:53 AV_server ddrmaint.bin[15737]: Info: cplist::format_cp_l...
May 23 09:09:53 AV_server ddrmaint.bin[15737]: Info: cplist::format_cp_l...
May 23 09:09:53 AV_server ddrmaint.bin[15737]: Info: cplist::close_all_d...
May 23 09:09:53 AV_server ddrmaint.bin[15737]: Info: cplist::close_all_d...
May 23 09:09:53 AV_server ddrmaint.bin[15737]: Info: ===================...
May 23 09:09:53 AV_server ddrmaint.bin[15737]: Info: ===================...
May 23 09:10:08 AV_server sshd[15784]: rexec line 152: Deprecated optio...n
May 23 09:10:08 AV_server sshd[15784]: Accepted publickey for root from...k
May 23 09:10:08 AV_server sshd[15784]: pam_unix(sshd:session): session ...)
Hint: Some lines were ellipsized, use -l to show in full.
MCS rapporterer dog, at tjenesten ikke kører: 
root@AV_server:~/#: mccli server show-services
0,23000,CLI command completed successfully.
Name                                        Status                              
------------------------------------------- -------------------------------------
Hostname                                    AV_server.dell.com
IP Address                                  172.23.181.28
Load Average                                0.32
Last Administrator Datastore Flush          2024-05-23 08:00:12 EDT
PostgreSQL database                         Running
Web Services                                Running
Web Restore Disk Space Available            1,012,875,332K
Login Manager                               Running
snmp sub-agent                              Running
ESE-SERVICE                                 Not Running
snmp daemon                                 Running
ssh daemon                                  Not Running
Data Domain SNMP Manager                    Running
Remote Backup Manager Service               Running
RabbitMQ                                    Running
MCS Counter                                 N/A
Replication cron job                        Not Running
/vCenter.dell.com vCenter connection(s) OK

Cause

Under installationen af OS-sikkerhedspakke 2024R1v2 opdateres versionen af OpenSSH til version 8.4p1. Den nye version vises anderledes i ps -ef output end de tidligere versioner.

MCS kan ikke bekræfte, at SSH-dæmonen kører og rapporterer SSH-status forkert.

Resolution

Dette problem er falsk negativt og har ingen indflydelse på Avamar-funktionaliteten eller Avamars ydeevne.

Engineering har bekræftet, at rettelsen er i den næste kumulative programrettelse til Avamar version 19.8, 19.9, 19.10 og 19.10 SP1 på følgende:
  • 19.8: Hotfix-338843
  • 19.9: Hotfix-338827
  • 19.10 (19.10.0-135) og 19.10 SP1 (19.10.0-166): Hotfix-338839

Affected Products

Avamar Server
Article Properties
Article Number: 000225362
Article Type: Solution
Last Modified: 20 Sept 2024
Version:  7
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