Avamar: FELET "SSH-daemonen körs inte" efter installation av OS Rollup 2024R1v2

Summary: Management Console Server (MCS) rapporterar felaktigt att SSH-daemonen körs efter installationen av OS Rollup 2024R1v2, som uppgraderar OpenSSH-versionen.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Efter en installation av OS Security Rollup 2024R1v2 loggas en händelse:

89790	2024-05-22 12:44:28 MDT	22706	SYSTEM	ERROR	PROCESS	Avamar	The ssh daemon is not running.
SSH-processen verkar fungera bra:
root@AV_server:~/#: ps -ef|grep ssh
root       483     1  0 May01 ?        00:00:00 sshd: /usr/sbin/sshd -D [listener] 0 of 10-100 startups
root      7168   483  0 08:33 ?        00:00:00 sshd: root@pts/0
root      7238  7172  0 08:33 pts/0    00:00:00 grep --color=auto ssh
 
root@AV_server:~/#: systemctl status sshd.service
● sshd.service - OpenSSH Daemon
   Loaded: loaded (/usr/lib/systemd/system/sshd.service; enabled; vendor preset: disabled)
   Active: active (running) since Wed 2024-05-01 16:35:33 EDT; 3 weeks 0 days ago
Main PID: 483 (sshd)
    Tasks: 3150
   CGroup: /system.slice/sshd.service
           ├─  483 sshd: /usr/sbin/sshd -D [listener] 0 of 10-100 startups
           ├─15784 sshd: root@pts/0
           ├─15786 -bash
           ├─15960 systemctl status sshd.service
           ├─20099 ./gsan restart --runlevel=fullaccess --clientssl=true --al...
          └─20100 ./gsan restart --runlevel=fullaccess --clientssl=true --al...

May 23 09:09:53 AV_server ddrmaint.bin[15737]: Info: cplist::format_cp_l...
May 23 09:09:53 AV_server ddrmaint.bin[15737]: Info: cplist::format_cp_l...
May 23 09:09:53 AV_server ddrmaint.bin[15737]: Info: cplist::format_cp_l...
May 23 09:09:53 AV_server ddrmaint.bin[15737]: Info: cplist::close_all_d...
May 23 09:09:53 AV_server ddrmaint.bin[15737]: Info: cplist::close_all_d...
May 23 09:09:53 AV_server ddrmaint.bin[15737]: Info: ===================...
May 23 09:09:53 AV_server ddrmaint.bin[15737]: Info: ===================...
May 23 09:10:08 AV_server sshd[15784]: rexec line 152: Deprecated optio...n
May 23 09:10:08 AV_server sshd[15784]: Accepted publickey for root from...k
May 23 09:10:08 AV_server sshd[15784]: pam_unix(sshd:session): session ...)
Hint: Some lines were ellipsized, use -l to show in full.
MCS rapporterar dock att tjänsten inte körs:
root@AV_server:~/#: mccli server show-services
0,23000,CLI command completed successfully.
Name                                        Status                              
------------------------------------------- -------------------------------------
Hostname                                    AV_server.dell.com
IP Address                                  172.23.181.28
Load Average                                0.32
Last Administrator Datastore Flush          2024-05-23 08:00:12 EDT
PostgreSQL database                         Running
Web Services                                Running
Web Restore Disk Space Available            1,012,875,332K
Login Manager                               Running
snmp sub-agent                              Running
ESE-SERVICE                                 Not Running
snmp daemon                                 Running
ssh daemon                                  Not Running
Data Domain SNMP Manager                    Running
Remote Backup Manager Service               Running
RabbitMQ                                    Running
MCS Counter                                 N/A
Replication cron job                        Not Running
/vCenter.dell.com vCenter connection(s) OK

Cause

Under installationen av OS Security Rollup 2024R1v2 uppdateras versionen av OpenSSH till version 8.4p1. Den nya versionen ser annorlunda ut i ps -ef än de tidigare versionerna.

MCS kan inte verifiera att SSH-daemonen körs och rapporterar SSH-status felaktigt.

Resolution

Det här problemet är falskt negativt och påverkar inte Avamar-funktionen eller Avamar-prestandan.

Teknikavdelningen har bekräftat att korrigeringen finns i nästa kumulativa korrigeringsfil för Avamar version 19.8, 19.9, 19.10 och 19.10 SP1 för följande:
  • 19.8: Snabbkorrigerings 338843
  • 19.9: Snabbkorrigerings 338827
  • 19.10 (19.10.0–135) och 19.10 SP1 (19.10.0–166): Snabbkorrigerings 338839

Affected Products

Avamar Server
Article Properties
Article Number: 000225362
Article Type: Solution
Last Modified: 20 Sept 2024
Version:  7
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