Avamar:安装操作系统汇总 2024R1v2 后出现错误“SSH 守护程序未运行”

Summary: 管理控制台服务器 (MCS) 错误地报告 SSH 守护程序在安装操作系统汇总 2024R1v2 后正在运行,这会升级 OpenSSH 版本。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

安装操作系统安全汇总包 2024R1v2 后,将记录一个事件:

89790	2024-05-22 12:44:28 MDT	22706	SYSTEM	ERROR	PROCESS	Avamar	The ssh daemon is not running.
SSH 进程似乎运行正常:
root@AV_server:~/#: ps -ef|grep ssh
root       483     1  0 May01 ?        00:00:00 sshd: /usr/sbin/sshd -D [listener] 0 of 10-100 startups
root      7168   483  0 08:33 ?        00:00:00 sshd: root@pts/0
root      7238  7172  0 08:33 pts/0    00:00:00 grep --color=auto ssh
 
root@AV_server:~/#: systemctl status sshd.service
● sshd.service - OpenSSH Daemon
   Loaded: loaded (/usr/lib/systemd/system/sshd.service; enabled; vendor preset: disabled)
   Active: active (running) since Wed 2024-05-01 16:35:33 EDT; 3 weeks 0 days ago
Main PID: 483 (sshd)
    Tasks: 3150
   CGroup: /system.slice/sshd.service
           ├─  483 sshd: /usr/sbin/sshd -D [listener] 0 of 10-100 startups
           ├─15784 sshd: root@pts/0
           ├─15786 -bash
           ├─15960 systemctl status sshd.service
           ├─20099 ./gsan restart --runlevel=fullaccess --clientssl=true --al...
          └─20100 ./gsan restart --runlevel=fullaccess --clientssl=true --al...

May 23 09:09:53 AV_server ddrmaint.bin[15737]: Info: cplist::format_cp_l...
May 23 09:09:53 AV_server ddrmaint.bin[15737]: Info: cplist::format_cp_l...
May 23 09:09:53 AV_server ddrmaint.bin[15737]: Info: cplist::format_cp_l...
May 23 09:09:53 AV_server ddrmaint.bin[15737]: Info: cplist::close_all_d...
May 23 09:09:53 AV_server ddrmaint.bin[15737]: Info: cplist::close_all_d...
May 23 09:09:53 AV_server ddrmaint.bin[15737]: Info: ===================...
May 23 09:09:53 AV_server ddrmaint.bin[15737]: Info: ===================...
May 23 09:10:08 AV_server sshd[15784]: rexec line 152: Deprecated optio...n
May 23 09:10:08 AV_server sshd[15784]: Accepted publickey for root from...k
May 23 09:10:08 AV_server sshd[15784]: pam_unix(sshd:session): session ...)
Hint: Some lines were ellipsized, use -l to show in full.
但是,MCS 将该服务报告为“Not Running”:
root@AV_server:~/#: mccli server show-services
0,23000,CLI command completed successfully.
Name                                        Status                              
------------------------------------------- -------------------------------------
Hostname                                    AV_server.dell.com
IP Address                                  172.23.181.28
Load Average                                0.32
Last Administrator Datastore Flush          2024-05-23 08:00:12 EDT
PostgreSQL database                         Running
Web Services                                Running
Web Restore Disk Space Available            1,012,875,332K
Login Manager                               Running
snmp sub-agent                              Running
ESE-SERVICE                                 Not Running
snmp daemon                                 Running
ssh daemon                                  Not Running
Data Domain SNMP Manager                    Running
Remote Backup Manager Service               Running
RabbitMQ                                    Running
MCS Counter                                 N/A
Replication cron job                        Not Running
/vCenter.dell.com vCenter connection(s) OK

Cause

在安装操作系统安全汇总包 2024R1v2 期间,OpenSSH 的版本更新到版本 8.4p1。新版本在 ps -ef 输出比以前的版本。

MCS 无法验证 SSH 守护程序是否正在运行,并错误地报告 SSH 状态。

Resolution

此问题为漏报, 不会对 Avamar 功能或 Avamar 性能产生任何影响

工程部门已确认,在 Avamar 版本 19.8、19.9、19.10 和 19.10 SP1 的下一个累积修补程序中提供修复,涉及以下内容:
  • 19.8: 热修复程序338843
  • 19.9: 热修复程序338827
  • 19.10 (19.10.0-135) 和 19.10 SP1 (19.10.0-166):热修复程序338839

Affected Products

Avamar Server
Article Properties
Article Number: 000225362
Article Type: Solution
Last Modified: 20 Sept 2024
Version:  7
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