Microsoft Copilot Key on a Quebec Keyboard Does Not Work on Latitude 3450 or 3550 with BIOS 1.1.0 and Earlier

Summary: Learn why the Microsoft Copilot key on a Quebec keyboard on the Latitude laptop does not work.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

The Microsoft Copilot key on the Quebec keyboard may not work. The issue is noticed when the laptop is installed with BIOS 1.1.0 and earlier.

Copilot key on the Quebec keyboard

Affected Platforms:

  • Latitude 3450
  • Latitude 3550

Affected BIOS Versions:

  • 1.0.2
  • 1.1.0

Cause

BIOS 1.1.0 does not have a solution for the Quebec Keyboard.

Resolution

Updating to BIOS version 1.2.1 or later on the computer resolves the issue. To download and install the BIOS, refer to the BIOS Update Guide.

Affected Products

Latitude 3450, Latitude 3550
Article Properties
Article Number: 000225599
Article Type: Solution
Last Modified: 21 May 2026
Version:  6
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