PPDM：NAS 备份失败，并显示错误“无法解析覆盖附加路径”和“解析区块元数据信息时发生异常”

Summary: PowerProtect Data Manager NAS 备份失败，并显示错误“无法解析覆盖附加路径”和警告“解析区块元数据信息时发生异常”。

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Symptoms

PowerProtect Data Manager NAS 备份的导出资产作业日志中将显示以下消息： 
2024-05-03T03:50:38.763Z [TRACE_ID:9b50d18fdf9f2df3;JOB_ID:b607f52ee1def511;TASK_ID:996d7debf831a7cd]3  (pid59) PowerProtect Data Manager error Failed to parse the Override Append Path.

2024-05-3T03:50:49.901Z [TRACE_ID_9b50d18fdf9f2df3_JOB_ID_b607f52ee1def511_TASK_ID_996d7debf831a7cd]3  1921518784 88 0 ddfssv PowerProtect Data Manager warning Exception occurred while parsing the chunk metadata information.

Cause

当 覆盖附加路径为空时，将显示错误和警告消息。

仅当用户想要将文件恢复到原始路径中的其他位置时，才会设置 覆盖附加路径。

Resolution

这是 PowerProtect Data Manager 19.17 中已解决的已知问题。
Article Properties
Article Number: 000227387
Article Type: Solution
Last Modified: 31 July 2024
Version:  1
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