Data Domain: File System Cleaning Schedule Error on New DD-Registry Key <x> does Not Exist

Summary: This error may appear when "filesys clean show schedule" command is run on newly installed Data Domain Systems: Registry key collection.1.expunge.next.schedule.time does not exist.

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Instructions

Issue:
The following error may appear when filesys clean show schedule command is run on newly installed Data Domain Systems. 
Registry key collection.1.expunge.next.schedule.time doesn't exist.
Cause:
The root cause of this issue is unknown. However, it is observed that this error prevents the cleaning schedule from being set correctly.

Resolution:
To address this issue, perform the following steps:
  1. Access the CLI of the System.
  2. Run the following command to reset the file system cleaning configuration:
# filesys clean reset schedule
  1. Verify the Cleaning Schedule by running the following command:
#filesys clean show schedule
Check the output and ensure that the configuration has been updated with the appropriate value.

Additional Information

If the issue persists after following the above steps, contact Dell Technical Support and upload the Support Bundle.
 
Note: This issue has been observed on newly installed systems.

Affected Products

Data Domain
Article Properties
Article Number: 000227808
Article Type: How To
Last Modified: 18 Sept 2025
Version:  2
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