OpenManage Enterprise CyberArk-forbindelsesfejl

Summary: OpenManage Enterprise kan ikke oprette forbindelse til CyberArk Central Credential Provider (CCP).

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Symptoms

Når du konfigurerer OpenManage Enterprise til at bruge CyberArk-integrationen, returnerer testforbindelsen følgende fejlmeddelelse. Test forbindelsesfejl

Programlogfilerne viser følgende fejl vedrørende certifikatstien. 

[WARN ] 2024-09-19 21:11:46.053 [ajp-nio-0:0:0:0:0:0:0:1-8009-exec-12] CertificateHelper - validateCertChain - Unknown revocation status 
[WARN ] 2024-09-19 21:11:46.261 [ajp-nio-0:0:0:0:0:0:0:1-8009-exec-12] CertificateHelper - validateServerAndClientEku: Client & Server authentication EKU present in leaf certificate.
[ERROR] 2024-09-19 21:13:46.232 [ajp-nio-0:0:0:0:0:0:0:1-8009-exec-8] CyberarkManagerImpl - verifyConnectionToCyberark: exception occurred while verifying the connection to cyberark. Message: I/O error on GET request for "https://pvwa.sumers.local:443/AIMWebservice/api/Accounts": PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target; nested exception is javax.net.ssl.SSLHandshakeException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target

Cause

Dette problem opstår, fordi CA-certifikater fra det certifikat, der uploades til OpenManage Enterprise for CyberArk, ikke indlæses i truststore, mens SSLContext til HTTPS-forbindelsen oprettes.

Resolution

Problemet er løst i den kommende OpenManage Enterprise 4.3-version.

Affected Products

Dell OpenManage Enterprise, Dell EMC OpenManage Enterprise
Article Properties
Article Number: 000231597
Article Type: Solution
Last Modified: 08 July 2025
Version:  3
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.