Error de conexión de OpenManage Enterprise CyberArk

Summary: OpenManage Enterprise no puede conectarse al proveedor de credenciales (CCP) de CyberArk Central.

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Symptoms

Cuando se configura OpenManage Enterprise para utilizar la integración de CyberArk, en la conexión de prueba se muestra el siguiente mensaje de error. Error de conexión de prueba

Los registros de aplicación muestran el siguiente error de ruta de certificado. 

[WARN ] 2024-09-19 21:11:46.053 [ajp-nio-0:0:0:0:0:0:0:1-8009-exec-12] CertificateHelper - validateCertChain - Unknown revocation status 
[WARN ] 2024-09-19 21:11:46.261 [ajp-nio-0:0:0:0:0:0:0:1-8009-exec-12] CertificateHelper - validateServerAndClientEku: Client & Server authentication EKU present in leaf certificate.
[ERROR] 2024-09-19 21:13:46.232 [ajp-nio-0:0:0:0:0:0:0:1-8009-exec-8] CyberarkManagerImpl - verifyConnectionToCyberark: exception occurred while verifying the connection to cyberark. Message: I/O error on GET request for "https://pvwa.sumers.local:443/AIMWebservice/api/Accounts": PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target; nested exception is javax.net.ssl.SSLHandshakeException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target

Cause

Este problema se produce debido a que los certificados de CA del certificado cargado en OpenManage Enterprise para CyberArk no se cargan en el almacén de confianza durante la creación del texto SSLContext para la conexión HTTPS.

Resolution

Este problema se abordará en la próxima versión 4.3 de OpenManage Enterprise.

Affected Products

Dell OpenManage Enterprise, Dell EMC OpenManage Enterprise
Article Properties
Article Number: 000231597
Article Type: Solution
Last Modified: 08 July 2025
Version:  3
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