OpenManage Enterprise CyberArk -yhteysvirhe

Summary: OpenManage Enterprise ei voi muodostaa yhteyttä CyberArk Central Credential Provider (CCP) -palveluun.

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Symptoms

Kun OpenManage Enterprise määritetään käyttämään CyberArk-integrointia, Test Connection palauttaa seuraavan virhesanoman. Testaa yhteysvirhe

Sovelluslokeissa näkyy seuraava varmennepolkuvirhe. 

[WARN ] 2024-09-19 21:11:46.053 [ajp-nio-0:0:0:0:0:0:0:1-8009-exec-12] CertificateHelper - validateCertChain - Unknown revocation status 
[WARN ] 2024-09-19 21:11:46.261 [ajp-nio-0:0:0:0:0:0:0:1-8009-exec-12] CertificateHelper - validateServerAndClientEku: Client & Server authentication EKU present in leaf certificate.
[ERROR] 2024-09-19 21:13:46.232 [ajp-nio-0:0:0:0:0:0:0:1-8009-exec-8] CyberarkManagerImpl - verifyConnectionToCyberark: exception occurred while verifying the connection to cyberark. Message: I/O error on GET request for "https://pvwa.sumers.local:443/AIMWebservice/api/Accounts": PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target; nested exception is javax.net.ssl.SSLHandshakeException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target

Cause

Tämä ongelma ilmenee, koska CyberArkin OpenManage Enterpriseen ladatun varmenteen CA-varmenteita ei ladata truststoreen, kun SSLContext luodaan HTTPS-yhteydelle.

Resolution

Tämä ongelma on korjattu tulevassa OpenManage Enterprise 4.3 -julkaisuversiossa.

Affected Products

Dell OpenManage Enterprise, Dell EMC OpenManage Enterprise
Article Properties
Article Number: 000231597
Article Type: Solution
Last Modified: 08 July 2025
Version:  3
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