OpenManage Enterprise CyberArk 연결 오류

Summary: OpenManage Enterprise가 CyberArk CCP(Central Credential Provider)에 연결할 수 없습니다.

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Symptoms

CyberArk 통합을 사용하도록 OpenManage Enterprise를 구성할 때 연결 테스트에서 다음 오류 메시지가 반환됩니다. 연결 테스트 오류

응용 프로그램 로그에 다음과 같은 인증서 경로 오류가 표시됩니다. 

[WARN ] 2024-09-19 21:11:46.053 [ajp-nio-0:0:0:0:0:0:0:1-8009-exec-12] CertificateHelper - validateCertChain - Unknown revocation status 
[WARN ] 2024-09-19 21:11:46.261 [ajp-nio-0:0:0:0:0:0:0:1-8009-exec-12] CertificateHelper - validateServerAndClientEku: Client & Server authentication EKU present in leaf certificate.
[ERROR] 2024-09-19 21:13:46.232 [ajp-nio-0:0:0:0:0:0:0:1-8009-exec-8] CyberarkManagerImpl - verifyConnectionToCyberark: exception occurred while verifying the connection to cyberark. Message: I/O error on GET request for "https://pvwa.sumers.local:443/AIMWebservice/api/Accounts": PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target; nested exception is javax.net.ssl.SSLHandshakeException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target

Cause

이 문제는 HTTPS 연결에 대한 SSLContext를 생성하는 동안 OpenManage Enterprise for CyberArk에 업로드된 인증서의 CA 인증서가 truststore에 로드되지 않기 때문에 발생합니다.

Resolution

이 문제는 향후 OpenManage Enterprise 4.3 릴리스에서 해결됩니다.

Affected Products

Dell OpenManage Enterprise, Dell EMC OpenManage Enterprise
Article Properties
Article Number: 000231597
Article Type: Solution
Last Modified: 08 July 2025
Version:  3
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