Error SAE-020219 or SAE-020217 adding devices to the SCG APP and VE Edition

Summary: Error SAE-020219 or SAE-020217 adding devices to the SCG APP and VE Edition

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

When you add a 13G device to the SCG you receive the error message SAE-020219 or SAE-020217, in 14G, 15G and 16G you don't see this error

 

error screen

 

Cause

In the SCG 5.26 the SNMP v1 support was discontinued.
Secure Connect Gateway 5.x — Virtual Edition Support Matrix 

Resolution

 If you see the following errors: SAE-020219 or SAE-020217 Access the iDRAC go to Alerts -> SNMP and Email Settings and make sure that you have the SNVP v2 configured

Alerts screen

Affected Products

Secure Connect Gateway, Secure Connect Gateway - Application Edition, Secure Connect Gateway - Virtual Edition
Article Properties
Article Number: 000343377
Article Type: Solution
Last Modified: 11 July 2025
Version:  1
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