ECS Dial Home: Data Movement Sync Failed Alert - Symptom ID: 1906

Summary: This alert is introduced in ECS 3.8.0.0.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Symptom Code  Severity 
1906 Critical 

Example Dial Home:
SymptomCode: 1906
Category: Configuration
Severity:  CRITICA
Status: Unknown
Component: Dmsvc
SubComponent: 
CallHome: true
FirstTime:
LastTime: 
Description: Datamovent policy is failed to pass the policy validation, normally which means the policy or policy update is invalid.

Cause

The alert is triggered when the Data movement policy is failed to pass the policy validation, which normally means the policy or policy update is invalid.

Resolution

1. Check the alert to find out which policy is failed:

For Example:
Events screenshot

2. We know the detailed reason why the policy is failed (the target bucket exists), like in the above image shows. Revise the policy details and ensure it is valid. 

3. If further assistance is needed, open a Service Request to the ECS technical support team. 
 

Affected Products

ECS, ECS Appliance Software with Encryption
Article Properties
Article Number: 000205442
Article Type: Solution
Last Modified: 17 Dec 2025
Version:  3
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.