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Article Number: 000135929

No Audio After Windows 10 Update KB4100347 with Realtek Audio

Summary: The following article has a fix for lost audio after Windows 10 update KB4100347 is installed.

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Article Content

Symptoms

Dell systems with Realtek Audio may experience audio loss after Windows 10 update KB4100347 and may get the following error: "No Audio output device found."

SLN314399_en_US__1No_Audio_Realtek_ASM_01
Figure 1 - location of the audio driver within Other Devices

Cause

The audio driver is being uninstalled in the update process.

Resolution

Reinstalling the Audio driver corrects this behavior. The audio driver can be downloaded from the following locations.

Additional information

Systems with this behavior.

  • Inspiron 7567
  • XPS 9350
  • XPS 9550

 

Additional Information

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Article Properties

Last Published Date

05 Jan 2024

Version

6

Article Type

Solution

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