PowerStore: Data Path Alerts
Summary: This article discusses details related to Data Path alerts.
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Symptoms
When Dell PowerStore encounters an issue, an error alert is generated to help identify this issue. This article explains the different possible causes and the relevant solutions for these error alerts. If your issue is not resolved despite the solution provided, check the technical Dell Support contact options.
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Cause
The cause is mentioned in the Resolution section under respective alerts.
Resolution
| Title | User Tier offline in PowerStore |
| Alert ID | DATA_PATH_USER_TIER_OFFLINE |
| Description |
A PowerStore appliance only tolerates a single drive failure in the same RAID resiliency group within a certain time if RAID 5. If another drive in the same RAID resiliency group fails, while the RAID rebuilds following the first drive failure is still in progress, the second drive failure results in PowerStore Data Path going offline.
Note: For resolution of
Alert ID DATA_PATH_LOG_DATA_TIER_OFFLINE (0x00200401), see Article PowerStore Alerts: Capacity Utilization.
|
| Error Code | (0x00200301) |
| Resolution |
Cause
Note: Avoid performing any changes to the system (do not touch the drives nor attempt recovery on your own).
|
| Title | Appliance Read Only in PowerStore - V1.0 and recovery process |
| Alert ID | DATA_PATH_APPLIANCE_READ_ONLY_ENTER |
| Description | A PowerStore appliance detects corruption during the user data flush after attempt to inline recovery. The corruption limits the user data flush from making progress. User reads are allowed, but writes are disabled. Appliance transitions to Read-Only state. |
| Error Code | (0x00201301) |
| Resolution | Cause
During user data flush of dirty pages from Log, if Mapper detects a metadata corruption after FUA attempt to recover data, the corruption limits the user data flush from progressing. User reads are allowed, but writes are disabled. PowerStore Data Path has to transition to a read-only state to reject any new incoming Write IOs. Solution Contact Dell Technical Support for assistance. |
Affected Products
PowerStoreArticle Properties
Article Number: 000130199
Article Type: Solution
Last Modified: 07 Aug 2026
Version: 9
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