RecoverPoint for VMs: O prompt da CLI do administrador é fechado e o menu de instalação do administrador se torna inutilizável
Summary: A CLI do administrador consome muita memória e para de funcionar
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This article is not tied to any specific product.
Not all product versions are identified in this article.
Symptoms
A CLI do administrador é encerrada abruptamente e o menu de instalação continua imprimindo como a seguinte imagem:
Cause
A CLI exige mais memória do que o limite de memória.
Resolution
1. Verifique se os vRPAs têm pelo menos 16 GB de RAM e executam 5.3.2.4 ou 5.3.3.2 e superiores.
2. Run the following script on RPAs 1 and 2, followed by a reboot:
YjZhMTY0ZjQxYTNmNTZjNDQwOWI5NDI0ODhhM2RkNzEKdW5saW1pdGVkCm5vdF9yZXN0cmljdGVk
ClRoZSBpZCBvZiB0aGUgc2NyaXB0IGlzOgpJbmNyZWFzZSBDTEkgbWVtb3J5IGxpbWl0CkFzc2lm
IEhhbApzZWQgLWkgInMvMzAwLCAzMDAsIDMwMCwgMzAwLCAzMDAvMzAwLCA2MDAsIDE1MDAsIDIw
MDAsIDIwMDAvIiAvaG9tZS9rb3Mva2JveC9zcmMvaW5zdGFsbGF0aW9uL2Rpc3RyaWJ1dGlvbi9y
cGVjb3N5c3RlbS55YW1sCnNlZCAtaSAicy8zMDAsIDMwMCwgMZAwLcAzMDAvMzAwLCA2MDAsIDE1 MDAsIDE1MDAvIiAvaG9tZS9rb3Mva2JveC9zcmMVaW5zdGFsbGF0aW9uL2Rpc3RyaWJ1dGlvbi9y
cGVjb3N5c3RlbS55YW1sCg==
#
2. Run the following script on RPAs 1 and 2, followed by a reboot:
YjZhMTY0ZjQxYTNmNTZjNDQwOWI5NDI0ODhhM2RkNzEKdW5saW1pdGVkCm5vdF9yZXN0cmljdGVk
ClRoZSBpZCBvZiB0aGUgc2NyaXB0IGlzOgpJbmNyZWFzZSBDTEkgbWVtb3J5IGxpbWl0CkFzc2lm
IEhhbApzZWQgLWkgInMvMzAwLCAzMDAsIDMwMCwgMzAwLCAzMDAvMzAwLCA2MDAsIDE1MDAsIDIw
MDAsIDIwMDAvIiAvaG9tZS9rb3Mva2JveC9zcmMvaW5zdGFsbGF0aW9uL2Rpc3RyaWJ1dGlvbi9y
cGVjb3N5c3RlbS55YW1sCnNlZCAtaSAicy8zMDAsIDMwMCwgMZAwLcAzMDAvMzAwLCA2MDAsIDE1 MDAsIDE1MDAvIiAvaG9tZS9rb3Mva2JveC9zcmMVaW5zdGFsbGF0aW9uL2Rpc3RyaWJ1dGlvbi9y
cGVjb3N5c3RlbS55YW1sCg==
#
Affected Products
RecoverPoint for Virtual MachinesArticle Properties
Article Number: 000213457
Article Type: Solution
Last Modified: 29 Aug 2025
Version: 7
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