Fix Your Dell Precision Touchpad Not Responding After Sleep

Summary: Resolve touchpad problems on Dell Precision Mobile Workstations by updating firmware. Our guide helps you fix responsiveness issues after sleep mode for better performance and reliability. ...

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Affected Platforms:

  • Precision 7680
  • Precision 7780

Cause

Not Applicable

Resolution

Update the touchpad firmware to version 1160.4196.9, A01 or later to resolve this issue.

To manually update the touchpad firmware:

  1. Go to the Dell Support page for your computer:
  2. Select the Mouse, Keyboard, and Input device categories
  3. Download and install the Dell Touchpad Firmware Update Utility 1160.4196.9, A01 or later.

Affected Products

Precision 7680, Precision 7780
Article Properties
Article Number: 000227229
Article Type: Solution
Last Modified: 16 Apr 2025
Version:  2
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