Dell Monitors are Depicted as Line Art in Dell Display and Peripheral Manager
Summary: This article provides information about older Dell monitors that are displayed as line art or they are represented using alternate images in Dell Display and Peripheral Manager (DDPM).
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This article is not tied to any specific product.
Not all product versions are identified in this article.
Symptoms
Affected Products:
- All monitors may be affected (for a complete list, reference Dell knowledge base article Dell Display and Peripheral Manager for Windows).
Examples of line art images used for some Dell monitors:
Cause
Working as designed
Resolution
Dell intends to have line art representations in the DDPM for some monitors. If you see either line art or real images of monitors in the DDPM software, it is by design and not an issue.
- Monitors show as line-art images in DDPM in the absence of the Internet.
Note: This affects all supported products in DDPM, not just Dell monitors, in the absence of internet connectivity.
- Monitors that have been connected to the DDPM prior with the internet have images locally stored on the personal computer. These devices show as images even in the absence of the internet.
- Users must reopen the DDPM app to view high-resolution product images once Internet is available.
- Some monitors always show line art irrespective of Internet connectivity. For reference, see the DDPM_monitor_line_art_image.xlsx attachment.
Affected Products
Alienware and Dell Gaming Monitors, C Series, D Series, E Series, P Series, S Series, SE Series, UltraSharp Premier (UP) Series, UltraSharp (U) Series, Dell Monitors, Dell Plus Monitors, Dell Pro Plus Monitors, Dell Display and Peripheral Manager
, Dell E1715S, Dell E1916HV, Dell E1920H, Dell E2016HV, Dell E2020H, Dell E2219HN, Dell E2220H, Dell E2221HN
...
Article Properties
Article Number: 000350996
Article Type: Solution
Last Modified: 13 Feb 2026
Version: 10
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