IDPA vCenter-opgradering mislykkes med fejlen "vCSACliInstallLogger - ERROR - vCenter Server Data Export failed"
Summary: Denne vidensbaseartikel vejleder dig ved vCenter-opgraderingsfejl forårsaget af en mislykket eksport af vCenter-databasen. Dette kan skyldes beskadigelse af vCenter-databasen.
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Symptoms
På ACM kan du bemærke, at vCenter vises som mislykket.
Når du gennemser vCenter-opgraderingslogfilen under mappen "/data01/tmp/patch/logs/VCSA", kan følgende fejl ses på vcsaclientinstaller-logfilen:
Progress: 42% Exporting VMware vCenter Server Database data...
2020-03-26 03:41:00,145 - vCSACliInstallLogger - ERROR - vCenter Server Data Export failed.
2020-03-26 03:41:00,145 - vCSACliInstallLogger - ERROR - Upgrade failed:
Status: ERROR
Progress: 42% Exporting VMware vCenter Server Database data...
Error:
Problem Id: None
Component key: upgrade_framework
Detail:
Error while exporting source SET tables: pg_dump: Error message from server: ERROR: invalid page in block 9 of relation base/16384/25164
Løsning: Læs logfilerne, og løs de problemer, du finder i dine kilde-SET-tabeller.
2020-03-26 03:41:00,145 - vCSACliInstallLogger - INFO - See /data01/tmp/patch/logs/vclogs/monitor-firstboot-progress-oczvL_.json file on local machine or /var/log/vmware/upgrade/export.json file on remote machine for details.
Derudover kan opgraderingslogfiler på vCenter-serveren under "/var/log/vmware/upgrade" også kontrolleres, og de kan vise følgende fejlmeddelelse:
VMware License Service data...
2020-03-26 17:09:01,732 - vCSACliInstallLogger - INFO - vCenter Server Data Export: Progress: 42% Exporting VMware vCenter Server Database data...
2020-03-26 17:09:12,296 - vCSACliInstallLogger - ERROR - vCenter Server Data Export failed.
2020-03-26 17:09:12,296 - vCSACliInstallLogger - ERROR - Upgrade failed:
Status: ERROR
Progress: 42% Exporting VMware vCenter Server Database data...
Error:
Problem Id: None
Component key: upgrade_framework
Detail:
Error while exporting source SET tables: pg_dump: Error message from server: ERROR: invalid page in block 9 of relation base/16384/25164
Løsning: Læs logfilerne, og løs de problemer, du finder i dine kilde-SET-tabeller.
2020-03-26 17:09:12,296 - vCSACliInstallLogger - INFO - See /data01/tmp/patch/logs/vclogs/monitor-firstboot-progress-tmcn2I.json file on local machine or /var/log/vmware/upgrade/export.json file on remote machine for details.
2020-03-26 17:09:12,305 - vCSACliInstallLogger - INFO - Gathering VC support log bundle. This can take a few minutes.
2020-03-26 17:09:12,583 - vCSACliInstallLogger - INFO - Uninstalling vmware-upgrade-requirements-* on 192.168.100.99.
2020-03-26 17:09:13,881 - vCSACliInstallLogger - ERROR - (u'Failed to uninstall %(rpm)s on %(host)s: %(error)s', {'host': u'192.168.100.99', 'rpm': u'vmware-upgrade-requirements-*', 'error': CommandError(u"Failed to run and wait for command in guest with error 'Command '/bin/rpm' exited with non-zero status 1'",)})
postgres.log på vCenter viser følgende fejlmeddelelse:
816 UTC 5e7ce0cc.7647 24294965 LOG: automatic analyze of table "VCDB.vc.vpx_event_arg" system usage: CPU 0.02s/1.53u sec elapsed 6.15 sec
2020-03-26 17:08:19.502 UTC 5e7ce180.2530 24295002 LOG: automatic analyze of table "VCDB.vc.vpx_event" system usage: CPU 0.00s/2.40u sec elapsed 2.79 sec
2020-03-26 17:08:58.326 UTC 5e7c377f.3892 0 VCDB vc LOG: unexpected EOF on client connection with an open transaction
2020-03-26 17:08:58.326 UTC 5e7c3796.3a7b 0 VCDB vc LOG: unexpected EOF on client connection with an open transaction
2020-03-26 17:08:58.327 UTC 5e7c3796.3a81 0 VCDB vc LOG: unexpected EOF on client connection with an open transaction
2020-03-26 17:09:09.530 UTC 5e7ce1b3.3c67 0 VCDB postgres ERROR: invalid page in block 9 of relation base/16384/25164
2020-03-26 17:09:09.530 UTC 5e7ce1b3.3c67 0 VCDB postgres STATEMENT: COPY vc.vpx_topn_past_month (counter_id, sample_time, integral_value) TO stdout;
SET zero_damaged_pages = on; select * from <corrupted table>; SET zero_damaged_pages = off;
VCDB=# select counter_id from vpx_topn_past_month;
ERROR: invalid page in block 9 of relation base/16384/25164
Cause
vCenter Postgres-databasebeskadigelse medførte mislykket vCenter-opgradering under databaseeksportopgave.
Resolution
Trin 1: Log på brugergrænsefladen for IDPA vCenter.
Trin 2: Opret en klon af vCenter VM.
Trin 3: Udfør en annullering af opdatering for vCenter VM på ACM-brugergrænsefladen.
Trin 4: SSH til vCenter VM, og stop vpxd-tjenesten.
Trin 5: Log på vCenter Postgres-databasen.
Trin 2: Opret en klon af vCenter VM.
- Højreklik på VCSA VM --> Clone to Virtual Machine.
- Vælg navnet på klonen og andre oplysninger, og klik på OK.
Trin 3: Udfør en annullering af opdatering for vCenter VM på ACM-brugergrænsefladen.
- Klik på afkrydsningsfeltet for Troubleshooting Options. Klik på Rollback for vCenter Upgrade.
Trin 4: SSH til vCenter VM, og stop vpxd-tjenesten.
- service-control --stop vpxd
Trin 5: Log på vCenter Postgres-databasen.
- /opt/vmware/vpostgres/current/bin/psql -d VCDB -U postgres
- SET zero_damaged_pages = on;
- VACUUM FULL ANALYSE VERBOSE;
- REINDEX table vpx_topn_past_month;
- select * from vpx_topn_past_month;
- SET zero_damaged_pages = off;
Additional Information
Henvend dig til VMwares support, hvis problemet ikke løses, efter at du har udført ovenstående trin.
Affected Products
Integrated Data Protection Appliance FamilyProducts
PowerProtect DP4400, PowerProtect DP5300, PowerProtect DP5800, PowerProtect DP8300, PowerProtect DP8800, PowerProtect Data Protection Software, Integrated Data Protection Appliance Family, PowerProtect Data Protection Hardware
, Integrated Data Protection Appliance Software
...
Article Properties
Article Number: 000173289
Article Type: Solution
Last Modified: 27 May 2025
Version: 3
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