We want you to love your product or you can return it within 30 days.*
It is as easy as: Step 1: Go to Dell.com/orders and enter your order number.
Step 2: Select “Return/Replace Items”. Verify your identity and follow the directions to submit your return.
Step 3: Print return label and package your device in its original packaging for pickup, or bring it to a local drop-off location.
Step 4: Track your return online. Go to Dell.com/orders, enter your order number and select “View Details” to learn more. We’ll issue your credit or refund after we receive and validate your authorized return.
Dell values its relationship with you and offers you the option to return most products purchased directly from Dell. Here is our complete Return Policy.
Step 2: Enter an Order Number or Dell Purchase ID (DPID)
Step 3: Select “Find My Order”
Shop Early with Peace of Mind
You can shop early with peace of mind with Holiday Price Guarantee. This year, we have an extended Price Guarantee: for purchases* made November 1, 2024 to December 25, 2024, the Price Guarantee deadline is extended to January 15, 2025 or 30-days from invoice date, whichever is later.
Hours of operation
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Call sales: 2969-3115 9 a.m. to 18 p.m. Hong Kong, weekdays