Skip to main content
dds__close-x
Your Dell.com Carts
dds__close-x
Sign Out
Welcome to Dell
My Account
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Create and access a list of your products
  • Manage your Dell EMC sites, products, and product-level contacts using Company Administration.
Sign In Create an account Premier Sign In Partner Program Sign In

Order Support

Check your order's status, view invoices, request a return, and contact support

Get started by entering your order information

Look up your order by Order Number, Dell Purchase ID (DPID), Internet Reference Number (IRN) or Purchase Order Number (PO Number)

Don’t have your order number or Dell Purchase ID or Internet Reference Number (IRN)? Locate your order by using your email address.

Create an account with the same email address used to make the purchase and easily access your orders.

Already have an account? Sign in

Find my order information
Internet Receipt Number

The Internet Receipt Number is a unique alphanumeric order identifier that you received if you placed your order in one of our online stores.

Order Number​

A Dell Order Number is assigned to a shipment on your order. If you purchased multiple items, they may ship separately and you will receive an Order Number for each shipment.

Purchase Order Number​

A Dell Purchase Order Number identifies the confirmation document that requests Dell to place a quoted order.

00852-3416-0910
工作日 9:00 – 17:30
Please enter a valid PO Number.

Signing in is the most secure way to access your order information and allows you to see all of your orders. Choose the type of account you’d like to sign in to.

My Account
Partner Account
Premier Account

Dell EMC Orders

Please contact your sales representative.

Having trouble with your device?

Need advice to find the right products to meet your needs

Most frequently asked questions

Looking for quick solutions? View All FAQs