PowerFlex LDAP authentication for MDM access with multiple external OpenLDAP servers
Summary: Adding multiple LDAP servers with the same Distinguished Name for high availability purposes
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Symptoms
The customer tried adding multiple LDAP servers with the same Distinguished Name for high availability.
[root@node4 ~]# scli --add_ldap_service --ldap_service_uri "ldaps://10.xxx.xx.xxx" --ldap_base_dn "ou=user,dc=test,dc=org" --username_dn_format "uid=[USER],ou=user,dc=test,dc=org" --search_filter_format "(&(objectClass=inetOrgPerson)(uid=[USER])(memberOf=[GROUP]))"
Successfully added an LDAP service. Object ID xxxxxxxxxxxxxxxxx with Name: N/A, URI: ldaps://10.xxx.xx.xxx and base DN: ou=user,dc=test,dc=org
[root@node4 ~]# scli --add_ldap_service --ldap_service_uri "ldaps://10.xxx.xx.xxx" --ldap_base_dn "ou=user,dc=test,dc=org" --username_dn_format "uid=[USER],ou=user,dc=test,dc=org" --search_filter_format "(&(objectClass=inetOrgPerson)(uid=[USER])(memberOf=[GROUP]))" Error: MDM failed command. Status: LDAP service entry with the same domain already exists.
Cause
It is not possible to add multiple LDAP servers with the same DN. PowerFlex does not support multiple LDAP servers with the same Base_DN.
Resolution
This feature is not supported by PowerFlex currently.
Article Properties
Article Number: 000174024
Article Type: Solution
Last Modified: 29 Apr 2025
Version: 4
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