NVP vProxy: Registration fails with "Unable to register NSR VMware proxy My_vProxy libCURL: function "curl_easy_perform" returned error 28"

Summary: NetWorker VMware Protection (NVP) vProxy registration fails, reporting a connection time-out error.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

The NetWorker VMware Protection (NVP) integration is configured with the vProxy Appliance.  The vProxy Appliance was deployed and the NetWorker Management Console (NMC) is being used to register the vProxy.  The NMC Log pane shows:

Unable to register NSR VMware proxy <My_vProxy> libCURL: function "curl_easy_perform" returned error 28: "Connection timed out after 90000 milliseconds"

The NetWorker Server daemon.raw shows:

MM/DD/YYYY HH:MM:SS nsrd NSR info VM proxy Warning: Unable to register NSR VMware proxy '<My_vProxy>': libCURL: function "curl_easy_perform" returned error 28: "Connection timed out after 90001 milliseconds"
MM/DD/YYYY HH:MM:SS nsrd NSR info VM proxy Info: Initiating registration of NSR VMware proxy '<My_vProxy>'
MM/DD/YYYY HH:MM:SS nsrd NSR info VM proxy Warning: Unable to register NSR VMware proxy '<My_vProxy>': libCURL: function "curl_easy_perform" returned error 28: "Connection timed out after 90001 milliseconds"

Cause

The NetWorker server is not able to connect to the vProxy appliance over TCP port 9090.

Resolution

Ensure that the environment networking allows the NetWorker Server to reach the vProxy over port 9090.

Windows (PowerShell): tnc VPROXY_NAME -p 9090
Linux: curl -kv VPROXY_NAME:9090

 

 

The vProxy appliance must also communicate with port 9090 on the NetWorker server:

 

curl -kv NETWORKER_ADDRESS:9090

 

If these connections fail, consult with your networking/VMware team regarding this port communication.

Additional Information

Affected Products

NetWorker

Products

NetWorker
Article Properties
Article Number: 000174030
Article Type: Solution
Last Modified: 08 Aug 2025
Version:  3
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